Walk-in | Non Voice Customer Service Executive

TP; Chennai District; On-site; INR 195,000 - 234,000; Full time

Benefits offered by this job

One-way cab facility

Job summary

Teleperformance in Chennai is hiring for Customer Support roles on-site at Ambattur IT Park. The position involves handling customer queries via email, chat and web chat and delivering timely solutions. The role requires at least 1 year of customer support experience; freshers with Hindi proficiency can apply, while English/Tamil-only applicants are not suitable.

Walk-in location provided. Shifts run from early morning to night (7 AM to 12 AM) with a daily 9-hour window; cab facility offered for

Qualifications

• Minimum 1 year of experience in customer support (voice or non-voice).
• Any degree (UG & PG both can apply).
• Basic knowledge about telecom process; typing skill required.

Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English Chat support.

Skills

Typing

Customer support experience

Education

Any Degree

Job description

Greetings from Teleperformance!!!

Note: This is work from office

Process: Web chat into Telecom process

Role: Customer Support

Shift: 7AM-12AM (Day Rotational Shift any 9 hours) (7AM-4Pm, 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM,12PM-9PM, 1PM-10PM, 2PM-11PM, 3PM-12AM)

Location: Ambit IT Park, Ambattur Chennai.

Eligibility to apply

Minimum 1 year of experience is Mandatory into Customer support/ Non voice /Voice)

Qualification: Any Degree (UG & PG both can apply)

• Should have basic knowledge about telecom process.
• Should have typing skill.

Note: Freshers with Hindi to read, write and understand can only apply.

Note: Freshers with English & Tamil please dont apply.

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English Chat support.

Salary: 21k CTC and 17.5k TH

we can consider your profile only you are under our Transport boundary limits.

We will provide a one-way cab facility for employees whose shifts end between 10:00 PM and 12:00 AM.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Exclude Govt Holidays