Walk-in | International Voice process

Sagility India; Hyderabad; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

Two-way cab facility

Global exposure

Training & development

Career growth opportunities

Job summary

Sagility India Private Limited is hiring a Customer Service Executive to handle voice-based support for US healthcare clients from Hyderabad. This 100% non-sales role focuses on customer service and issue resolution with a night shift schedule.

You will interact with customers and healthcare members, provide timely assistance, and maintain quality service in a dynamic, global delivery environment with training and career growth opportunities.

Qualifications

• Excellent English communication skills (CEFR B2 level or above).
• Willingness to work in night shifts.
• Freshers and recent graduates may apply.

Responsibilities

• Interact with customers and healthcare members via voice-based support.
• Resolve queries and provide timely assistance.
• Ensure customer satisfaction and accuracy in data handling.

Skills

Strong verbal communication

Active listening

Customer-centric approach

Problem-solving abilities

Basic computer knowledge

Willingness to work night shifts

English CEFR B2 level

Education

10+2 (Intermedaite)

Tools

Basic computer knowledge

Job description

Looking to build a successful career in the Healthcare industry? Join Sagility India and gain global exposure while working with leading US healthcare clients.

Work Location: Hyderabad
Job Type: Full-Time
Shift: Night Shift
Two-Way Cab Facility Provided

As a Customer Service Executive, you will interact with customers and healthcare members, providing support and resolving queries through voice-based interactions. This is a 100% non-sales role focused on customer service and client support.

Job Details

• Company: Sagility India Private Limited
• Role: Customer Service Executive
• Process: US Healthcare (International Voice)
• Industry: BPM / Healthcare Services
• Compensation: Fixed Salary + Career Growth Opportunities

Key Benefits

• 100% Non-Sales Process
• Opportunity to work with US Healthcare clients
• Stable career path with growth opportunities
• Global work environment and international exposure
• Safe transportation with two-way cab facility
• Professional training and development

Eligibility Criteria

• 10+2 (Intermedaite)
• Looking for Non-technical gradutes, BE & BTECH Graduates not eligible
• Freshers and recent pass-outs are welcome to apply
• Candidates should not be pursuing any regular academic course
• Excellent English communication skills (CEFR B2 Level or above)
• Willingness to work in night shifts

Required Skills

• Strong verbal communication skills
• Customer-centric approach
• Active listening and problem-solving abilities
• Basic computer knowledge
• Ability to work in a fast-paced environment