Walk-in | Hiring For Banking Inbound Voice Process

TP

Hyderabad

On-site

INR 212,000 - 268,000

Full time

14 days+

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Benefits offered by this job

Learning & Development Support

Health & Wellness Support

Transport / Travel Support

Free Meal

Performance Bonus

Relocation Assistance

Job summary

TP India is hiring for Banking Inbound Voice Process at KPHB, Hyderabad. Fresh graduates or undergraduates with strong communication in English, Telugu and Hindi may apply. Rotational shifts and weekly offs, six working days, no cab.

Role includes active listening, confirming information, answering customer questions and following up, with strict shift adherence. Fresher CTC 19,000 PM; with 6 months experience CTC 24,000 PM.

Qualifications

HSC/Graduate Fresher with CTC 19,000 PM (Hyderabad)
HSC/Graduate with 6-month experience CTC 24,000 PM (Hyderabad)

Responsibilities

Engage in active listening, confirm or clarify information, and diffuse escalated customers in English and regional languages
Understand client requirements and answer product questions; handle follow-up calls
Adhere to shift schedules and maintain attendance discipline

Skills

Communication skills

English proficiency

Telugu language

Hindi language

Education

Graduate or Undergrad

Job description

Hiring for Banking Inbound Voice Process:

Good communication skills in all 3 languages (English, Telugu & Hindi)

Both Graduate & UG can apply

Rotational Shifts & Rotational Week offs

6 Working Days

No Cab

Role & responsibilities:

Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed Languages English & Tamil/ English Malayalam & English Kannada.

Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions

Need to adhere to the shift adherence

HSC/Graduate Fresher : CTC 19,000 PM,

HSC/Graduate with 6-month experience CTC 24,000 PM

Location:

KPHB, 4th Phase, NSL Centrum Mall, 2nd floor.

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Awards & Recognitions

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Gold at the Globee® Awards for Disruptors 2025 in the Hospitality and Travel Industry category

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Gold win for AI Transformation at the ACEF Global Customer Engagement Awards

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