Walk-in | AR Caller/ Sr AR Caller

Tekreant; Mysuru; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Night Shift Allowance

Transport Facility

Career Growth

Learning Opportunities

Competitive Salary

Job summary

Tekreant in Mysore is hiring AR Callers (1–6 years) to join the US Healthcare RCM team. You will handle outbound calls to US insurers for outstanding claims, perform follow-ups, verify status, and help resolve denials while ensuring HIPAA compliance and high-quality data handling.

The role requires strong English communication, ability to meet daily targets, and comfort working night shifts from the Mysore office.

Qualifications

• 1–6 years of experience in US Healthcare RCM/AR calling.
• HIPAA compliance and patient data confidentiality awareness.

Responsibilities

• Make outbound calls to US insurance companies about outstanding claims.
• Follow up on pending, denied and underpaid claims.
• Verify claim status and identify delays, rejections and denials.
• Coordinate to resolve claim issues with insurers.
• Review EOB/ERA and handle appeals/corrections.

Skills

US Healthcare RCM/AR Calling

Verbal English Communication

Insurance Follow-ups

Denial Management

Medicare/Medicaid Knowledge

EOB/ERA Familiarity

Analytical & Negotiation Skills

Independent & Target-driven

Education

Any Graduate

Job description

Job Title: AR Caller / Senior AR Caller
Location: Mysore, Karnataka
Experience: 1 to 6 Years
Qualification: Any Graduate
Industry: US Healthcare / Medical Billing / RCM
Employment Type: Full-Time
Shift: US Night Shift
Shift Allowance: Applicable Night Shift Allowance
Transportation: Company-provided transport facility available.

Job Summary

We are looking for experienced and enthusiastic AR Callers to join our US Healthcare Revenue Cycle Management (RCM) team in Mysore. The ideal candidate should have experience in handling insurance follow-ups, outstanding claims, denial management and payment resolution through voice-based communication with US insurance companies.

Key Responsibilities

1. Make outbound calls to US insurance companies regarding outstanding medical claims.
2. Follow up on pending, denied and underpaid claims.
3. Verify claim status and identify reasons for payment delays, rejections and denials.
4. Coordinate with insurance companies to resolve claim-related issues.
5. Review EOB (Explanation of Benefits) and ERA (Electronic Remittance Advice).
6. Handle claim appeals, corrections and reconsideration requests.
7. Understand Medicare, Medicaid and Commercial Insurance processes.
8. Maintain accurate documentation of insurance follow-ups and claim status.
9. Achieve daily productivity, quality and collection targets.
10. Ensure compliance with HIPAA guidelines and patient data confidentiality.

Required Skills

• 1 to 6 years of experience in US Healthcare RCM / AR Calling.
• Strong verbal English communication skills and neutral accent.
• Hands-on experience in insurance follow-ups and claim status verification.
• Knowledge of Denial Management and AR Resolution.
• Understanding of Medicare, Medicaid and Commercial Insurance.
• Familiarity with EOB, ERA and US healthcare billing terminology.
• Good analytical, problem-solving and negotiation skills.
• Ability to work independently and meet process targets.

Employee Benefits

• Competitive salary based on experience and skills.
• Additional Night Shift Allowance.
• Company-provided transportation facility.
• Professional work environment.
• Learning and career growth opportunities.

Work Requirements

• Must be willing to work in US Night Shifts.
• Comfortable handling voice-based insurance follow-ups.
• Candidates should be available to work from our Mysore office.

Join our growing US Healthcare RCM team in Mysore!