Waiter

Grand Hyatt; Ernakulam; On-site; INR 201,000 - 268,000; Full time

Job summary

Grand Hyatt Kochi is seeking a dedicated Waiter/Waitress to deliver exceptional Food & Beverage service in the assigned outlet. You will greet guests, take orders, and ensure timely, courteous, and accurate service to maximize guest satisfaction.

The role requires a professional appearance, strong communication skills, and a flexible approach to meet guest expectations while upholding the hotel’s service standards. Ideally you have hotel operations experience and a customer‑focused mindset.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Serve Food & Beverage to guests in the assigned place of work.
• Provide a courteous, professional, efficient and flexible service to maximize guest satisfaction.

Skills

Customer service

Interpersonal skills

Communication

Education

Degree or diploma in Hospitality or Tourism management

Job description

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Organization- Grand Hyatt Kochi

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.