VS01629 - Flexcube (FCC) Support Engineer

E4 Software Services Pvt Ltd.; India; On-site; INR 900,000 - 1,200,000; Full time

Job summary

E4 Software Services Pvt Ltd. in Mumbai seeks a skilled FCC support specialist to manage BAU issues, EOD/EOM/EOY processes, and production deployments.

The role requires strong SQL/PLSQL and familiarity with FCC modules such as LC, BC, CL, SFMS, SWIFT, and ELCM, with readiness for disaster recovery activities and daily client reporting. The ideal candidate will have robust debugging skills, experience with client-facing support, and a proactive approach to maintaining system stability in a

Qualifications

• Experience in handling FCC BAU issues and client communications.
• Knowledge of FCC modules: LC, BC, CL, ELCM, FT, CASA, SFMS, SWIFT.
• Strong SQL and PL/SQL programming skills.
• Experience with production deployments and disaster recovery drills.
• Willing to report daily to client office at Yes Bank, Airoli, Mumbai.
• Good debugging skills.

Responsibilities

• Handle FCC BAU issues and client handling on a day-to-day basis.
• Provide EOD/EOM/EOY support and monitor FCC processes.
• Support production deployment activities and post-deployment checks.
• Assist in disaster recovery movements and drills as required.

Skills

FCC BAU handling

SQL

PL/SQL

Debugging

Client handling

Disaster recovery

Production deployment

SWIFT

SFMS

LC

BC

CL

ELCM

FT

CASA

Job description

• Handling FCC BAU Issues, client handling, analysing and fixation of issues.
• FCC EOD/EOM/EOY support.
• Supporting Production Deployment activities.
• Supporting for any major activities few of them are critical major deployments, Disaster Recovery movement, Disaster Recovery drills etc
• Resource needs to report daily to client office currently at Yes Bank, Airoli, Mumbai.
• Should have good knowledge of FCC modules like LC, BC, CL, ELCM, FT, CASA, SFMS, SWIFT etc.
• Should be technically strong in SQL, PL/SQL
• Should have good debugging skills