Support Engineer, Oracle Banking

RIMINI_INDIA RIMINI STREET INDIA OPERATIONS PVT. LTD.; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

RIMINI_INDIA RIMINI STREET INDIA OPERATIONS PVT. LTD. is looking for a highly skilled Oracle Flexcube Universal Banking System (FCUBS) Technical Engineer in Hyderabad. The role involves ensuring the stability and reliability of Flexcube, providing crucial L2/L3 support, and developing enhancements and customizations.

The ideal candidate will have 8 to 10 years of experience with robust FCUBS technical knowledge, a deep understanding of banking processes, and expertise in SQL, PLSQL, Java, and Web services. The position operates on EMEA time zones, necessitating adaptability to high-pressure situations.

Qualifications

• 8 to 10 years’ experience with FCUBS technical knowledge to support banking modules.
• Strong understanding of account management, payment processing, and loan servicing.
• Experience integrating Flexcube with external systems.
• Ability to analyze and resolve complex technical issues.

Responsibilities

• Ensure stability and performance of Flexcube in production environments.
• Provide L2/L3 support for Oracle Flexcube applications.
• Perform issue analysis, bug fixing, and root cause identification.
• Develop and maintain customizations, interfaces, reports, and enhancements.

Skills

FCUBS technical knowledge

Banking processes understanding

Troubleshooting configurations

SQL, PLSQL, Java expertise

Web services using REST/SOAP APIs

Client satisfaction focus

Tools

Oracle WebLogic

Unix Shell scripting

Job description

Job Summary

We are seeking a highly skilled Oracle Flexcube Universal Banking System (FCUBS) Technical Engineer with 8 to 10 years of experience to join our team as a Support Engineer. The candidate will be responsible for ensuring the stability, performance, and reliability of Flexcube in production environments, troubleshooting technical issues, and optimizing system performance.

Job Requirements

• 8 to 10 years’ experience with FCUBS technical knowledge to support banking modules (e.g., Core banking, Loans, Treasury).
• Provide L2/L3 support for Oracle Flexcube applications in AMS environments.
• Perform issue analysis, bug fixing, root cause identification and permanent resolution.
• Develop and maintain customizations, interfaces, reports and enhancements.
• Work on Unix Shell scripting, PLSQL, Java, and OFSAA integration where required.
• Strong understanding of banking processes including account management, payment processing and loan servicing.
• Analyze, troubleshoot and resolve functional issues within SLA raised by users.
• Specific experience of UK Agency Banking and Payments processing.
• Exposure to other Oracle Applications (e.g., Oracle Flexcube, Oracle Financial Services Analytical Applications).
• Ability to analyze document and resolve complex technical issues.

Skills

• 8‑10 years experience in a technical support role with strong focus on FCUBS (preferably version 14.5).
• Strong understanding of banking processes (account management, payment processing, loan servicing, retail, corporate, treasury).
• Expertise in troubleshooting issues related to configurations, workflows and data processing.
• Hands‑on expertise on SQL, PLSQL, Java, Core banking interfaces, Unix Shell scripting, Spring MVC, JSP, Angular, and React.
• Experience integrating Flexcube with external systems (payment gateways, SWIFT, etc.).
• Good understanding of Oracle WebLogic for troubleshooting technical issues.
• Experience with web services using REST/SOAP APIs.
• Excellent interpersonal, presentation, and communication skills – verbal & written.
• Extreme focus on client satisfaction.
• Ability to work professionally in high‑pressure situations.
• Consulting background is a plus for this client‑facing role.
• Knowledge of ITIL principles for incident, problem and change management.

Work Location

Hyderabad, India

Work Time

EMEA time zone

Equal Employment Opportunity Statement

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.