VP - KYC Operations Senior AI Lead

Citi; Mumbai; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Citi in Mumbai seeks a Senior AI Architect to lead the design and development of production-grade Generative AI and agent-based solutions. You will define technical strategy, oversee architecture choices, and mentor engineers while ensuring compliance, security, and performance standards.

The role requires deep expertise in agent training, memory management, and RL feedback loops, with 10–12 years’ experience and strong leadership capabilities. This position is full-time and on-site in Mumbai.

Qualifications

• 10–12 years overall experience.
• 2.5+ years in Gen AI RAG/Agent-based solutions.
• Expert in agentic solution design, architecture selection, memory management, hallucination control, and reinforcement learning feedback loops.
• Strong experience in architecting scalable, available, and performant technology solutions.
• Deep expertise in agent training, performance measurement, and feedback processes.
• SAS, SQL, Tableau skills are plus

Responsibilities

• Architect, design, and lead production-grade Gen AI applications and agentic solutions.
• Define and drive technical strategy for AI projects, including architecture/framework/tooling choices.
• Lead the design and implementation of agent training, performance measurement, feedback, and new architectural options.
• Ensure compliance, security, and performance management standards.
• Mentor junior engineers and data scientists in agentic solution development and best practices.
• Oversee project/program management using Agile processes and manage timelines/deliverables.
• Operate with limited supervision and act as SME to stakeholders.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Tools

SAS

SQL

Tableau

Job description

Job Description

The senior professional responsible for architecting, designing, and leading the development of innovative and scalable AI solutions. The overall objective is to leverage deep technical expertise and leadership skills to drive the execution of key AI initiatives and mentor other team members.

• Architect, design, and lead the development of production-grade Generative AI applications and complex Agentic solutions.
• Define and drive technical strategy for AI projects, including making key decisions on architecture, frameworks, and tools. This includes evaluating different agentic architectures and evolving industry practices to select the optimal approach.
• Lead the design and implementation of agent training, performance measurement, correction, and feedback processes, and create/articulate new architectural options.
• Ensure solutions meet stringent compliance, security, and performance management standards.
• Mentor a team of junior and intermediate engineers and data scientists, training them in advanced Agentic solution development and software engineering best practices.
• Oversee project/program management using Agile processes, including planning and managing development timelines and deliverables.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 10-12 years of overall experience with a minimum of 2.5 years of experience in architecting and developing production-ready Gen AI RAG or Agent-based solutions.
• Expert-level understanding of Agentic solution design, including architecture selection, memory management, hallucination control, and reinforcement learning feedback loops.
• Strong experience in architecting and designing highly scalable, available, and performant technology solutions.
• Deep expertise in Agent training, performance measurement, and feedback processes.
• SAS, SQL, Tableau skills are plus
• Proven ability to mentor and lead technical teams.
• Strong exposure to program/project management, Agile methodologies, and planning development timelines.
• In-depth knowledge of compliance, security, and performance management in a production environment.

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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