VP, CoreTech Governance & Risk

Synchrony; Bengaluru; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Synchrony seeks a VP, CoreTech Governance and Risk to lead enterprise-wide governance and risk activities across CoreTech. You will ensure adherence to CRI, NIST, internal standards, and regulatory requirements, and partner with Technology, Audit, Compliance, and Risk teams.

You will manage policy lifecycles, issue remediation, and oversight of exceptions, with a focus on auditable documentation and timely risk mitigation for global technology infrastructure.

Qualifications

• Strong knowledge of IT controls and regulatory requirements.
• Experience managing governance and risk programs in regulated environments.
• Proven project management and cross-functional coordination.
• Excellent written and verbal communication.
• Detail-oriented with strong analytical abilities.

Responsibilities

• Ensure timely identification, tracking, remediation and closure of CoreTech issues with Technology and Audit.
• Coordinate audits, examinations, and evidence collection with regulators and Internal Audit.
• Lead risk acceptance activities with documented approvals.
• Manage policy lifecycles, standards, and procedures for CoreTech.
• Oversee exception management and governance compliance.
• Provide regular status updates and metrics to senior leadership.

Skills

IT controls

Governance & risk programs

Project management

Communication

Cross-functional collaboration

Analytical skills

Job description

Role Title: VP, CoreTech Governance and Risk (L12)

Company Overview

Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com. Credit Cards, Financing, Marketplace, Banking & More - Synchrony.

Organizational Overview

The VP, CoreTech Governance Lead is part of the CoreTech Governance and Risk organization and operates as a First Line of Defense (1LOD) function. This role is responsible for driving enterprise-wide adherence to CRI, NIST, internal technology standards, and applicable regulatory requirements. The team partners closely with Technology, Audit, Compliance, Risk, and business stakeholders to identify, assess, monitor, and mitigate risks across Synchrony’s global technology infrastructure, while promoting strong governance, accountability, and risk management practices

Role Summary/Purpose

The VP, CoreTech Governance & Risk, will lead governance and risk activities related to regulatory requirements. This role is accountable for timely issue remediation, supporting audits and regulatory examinations, managing policy lifecycles, driving risk acceptance processes, and overseeing exceptions management. The role collaborates cross-functionally to ensure Synchrony mitigates risks, and provides clear, auditable documentation for internal and external stakeholders.

Key Responsibilities

• Issue Management: Ensure timely identification, tracking, remediation, and closure of CoreTech related issues by collaborating with Technology teams, Issue Management, Second Line of Defense (2LOD), and Internal Audit.
• Audit and Examination Support: Coordinate internal meetings, evidence collection, preparation, and responses to auditors, regulators, and Internal Audit teams.
• Risk Acceptance Oversight: Lead risk acceptance activities by managing documentation, obtaining approvals, and ensuring alignment with company policies.
• Policy Lifecycle Management: Manage the development, review, approval, and publication of CoreTech related policies, standards, and procedures.
• Exception Management: Oversee the intake, validation, documentation, and approval of exception requests, ensuring compliance with governance requirements.
• Metrics and Reporting: Provide regular status updates and metrics on issue remediation, risk acceptance activities, exceptions, and audit readiness to senior leadership and stakeholders.

Required Skills/Knowledge

• Strong knowledge of IT controls.
• Experience managing governance and risk programs in a regulated environment.
• Proven project management and coordination skills.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively with cross-functional teams including technology, audit, and risk.
• Detail-oriented with strong organizational and analytical abilities.

Desired Skills/Knowledge

• Prior experience supporting internal and external audits.
• Understanding of risk acceptance frameworks and process automation tools.
• Familiarity with enterprise policy management systems.