Voice Process Executive

Imarque Solutions; Chennai District; On-site; INR 132,000 - 158,000; Full time

Job summary

Imarque Solutions in Chennai is seeking a Voice Process Executive for our Teynampet office. The role involves handling customer calls, understanding requirements, resolving queries, and delivering excellent service in a day shift.

Freshers and experienced candidates are welcome. Immediate joiners preferred. Salary is 13,000 INR in-hand per month, with Sunday as weekly off and Monday-Saturday work.

Qualifications

• Freshers and experienced candidates are welcome.
• Good verbal communication skills.
• Basic computer knowledge.
• Customer service-oriented attitude.
• Ability to handle customer calls professionally.
• Immediate joiners preferred.

Responsibilities

• Handle customer calls in a professional manner.
• Understand and resolve customer queries.
• Provide accurate information and appropriate solutions.
• Maintain records of customer interactions.
• Follow company policies, processes, and quality standards.
• Meet daily and monthly performance targets.

Skills

Verbal communication

Basic computer skills

Customer service

Immediate joiners

Job description

Job Title: Voice Process Executive

Job Location: Teynampet, Chennai
Employment Type: Full Time
Salary: 13,000 In-Hand per month
Shift: Day Shift | 9:00 AM 6:00 PM
Working Days: Monday to Saturday
Weekly Off: Sunday Fixed Off

Job Description:

We are looking for enthusiastic candidates to join our team as Voice Process Executives at our Teynampet, Chennai location.

The selected candidates will be responsible for handling customer calls, understanding customer requirements, resolving queries, and providing excellent customer service.

Roles & Responsibilities:

• Handle customer calls in a professional manner.
• Understand and resolve customer queries.
• Provide accurate information and appropriate solutions.
• Maintain records of customer interactions.
• Follow company policies, processes, and quality standards.
• Meet daily and monthly performance targets.

Candidate Profile

• Freshers and experienced candidates are welcome.
• Good verbal communication skills.
• Basic computer knowledge.
• Customer service-oriented attitude.
• Ability to handle customer calls professionally.
• Immediate joiners preferred.

Job Highlights

• Salary: 13,000 In-Hand
• Day Shift: 9:00 AM - 6:00 PM
• Sunday: Fixed Weekly Off
• Location: Teynampet, Chennai
• Full-Time Employment

Contact Details:

Contact Person: Madhu
Phone: [phone]