Voice Process and Non-Voice Process professional

Takecare Manpower Services; Pune District; On-site; INR 167,000 - 279,000; Full time

Job summary

Takecare Manpower Services is seeking candidates in India to handle customer support roles. The position involves managing both inbound and outbound calls, assisting customers, and explaining products or services.

You will maintain accurate customer records and strive to deliver excellent service while meeting performance targets. Freshers are welcome to apply, and knowledge of any regional language is an added advantage.

Qualifications

• Manage inbound and outbound calls.
• Assist customers and explain products/services.
• Maintain accurate customer records and updates.
• Deliver excellent service while meeting performance targets.
• Freshers are welcome to apply.
• Knowledge of any regional language is an added advantage.

Responsibilities

• Handle inbound and outbound calls and resolve customer inquiries.
• Provide product/service explanations to customers.
• Keep customer records up to date and accurate.
• Meet performance targets while delivering high quality service.

Skills

Inbound/outbound calls

Communication skills

Customer service

Call handling

Education

Diploma/UG/PG degree acceptable

Job description

Required Candidate profile

• Manage inbound and outbound calls.
• Assist customers and explain products/services.
• Maintain accurate customer records and updates.
• Deliver excellent service while meeting performance targets.

Any Diploma, UG, or PG degree can apply.

Freshers are welcome to apply.

Good communication skills are required.

Immediate joiners are preferred

Knowledge of any regional language is an added advantage