Vmware Administrator

3i Infotech; Mumbai; On-site; INR 2,009,000 - 3,348,000; Full time

Job summary

3i Infotech Limited in Mumbai seeks an experienced VMware Platform Administrator to lead virtualization operations and automation. You will deploy and optimize vSphere/vSAN/NSX, build self‑service blueprints, and coordinate with TAMs and OEMs for issue resolution.

The role requires strong incident management, capacity planning, and hands‑on experience with vRealize/Aria Automation, VCF, and related tooling. Expect on‑site responsibility with occasional maintenance on weekends.

Qualifications

• Hands-on virtualization expertise with VMware stack.
• Experience in managing vSphere, vSAN, NSX and vRealize/Aria.
• Knowledge of automation: PowerCLI, Python, Ansible or Terraform.
• Experience coordinating with managed services and OEM for troubleshooting.
• Familiarity with ITIL processes and change control.
• Ability to plan capacity, perform upgrades and maintain data center hardware.
• Strong incident/problem management and RCA reporting.

Responsibilities

• Deploy and manage vSphere, vSAN, NSX and VCF; plan capacity and resource optimization.
• Create blueprints/templates in vRealize/Aria Automation and publish catalog items.
• Handle P1/P2 incidents; coordinate with vendors for RCA and resolution.
• Review OEM health checks and implement IOCL tuning via NOC or on-site.
• Perform hardware maintenance for servers; coordinate firmware and driver updates.
• Plan upgrades, patching and migrations using vLCM and SDDC Manager.
• Ensure uptime and DR preparedness; support backups and DR drills.
• Apply security benchmarks and manage certificates, RBAC and IAMs.
• Configure monitoring and deliver capacity/health reports; mentor junior engineers.

Skills

Virtualization

PowerCLI

Python

Ansible

Terraform

vRealize

Tools

vSphere

vSAN

NSX

vRealize/Aria Automation

VCF

Job description

Role & responsibilities

Job Description

Core Responsibilities (Project Scope)

1. Virtualization expertise and managed services coordination: Apply hands‑on, sound knowledge of virtualization and coordinate with managed services support teams for faster troubleshooting, RCA and resolution.
2. OEM recommendations and assessments: Implement OEM recommendations and virtualization‑related assessments to achieve solutions for managed services instances.
3. IOCL tuning and optimization: Implement tuning suggestions from IOCL, remotely from the NOC or on‑site at IOCL.
4. Automation blueprints: Create blueprints from scratch and publish them in the vRealize (Aria) Automation self‑service portal.
5. Upgrades and maintenance: Perform upgrades and maintenance of the VMware infrastructure (vSphere, vRealize/Aria suite, VCF, NSX, vSAN, etc.) in coordination with the TAM and OEM.
6. Uptime and availability: Ensure the uptime and availability of the VMware infrastructure.

Detailed Responsibilities

1. VMware Platform Administration & Engineering

• Deploy and manage vSphere (ESXi, vCenter), vSAN, NSX and the vRealize/Aria suite.
• Perform capacity planning, cluster design and resource optimization (DRS, HA, FT, vMotion, Storage vMotion).
• Manage VM provisioning, templates, content libraries, host profiles and cluster configurations.
• Handle VCF/SDDC Manager operations.

2. Automation & Self‑Service (vRealize/Aria Automation)

• Design and build blueprints/templates from scratch, covering compute, storage, network and approval policies.
• Publish and maintain catalog items in the self‑service portal, and test and version‑control blueprints.
• Integrate with vRealize Orchestrator, ITSM tools and IPAM where required.
• Automate repetitive tasks using PowerCLI, Python, Ansible or Terraform.

3. Incident & Problem Management

• Act as the final escalation point for P1/P2 incidents (PSOD, host isolation, datastore latency, vSAN degradation, network partitioning).
• Work with managed services teams on faster troubleshooting, RCA and resolution.
• Perform deep‑drive analysis using log bundles, esxtop, and vmkernel/hostd/vpxa logs.
• Raise and manage cases with VMware/Broadcom, TAM and hardware vendors through to closure.
• Create and maintain RCA reports, KB articles and runbooks.

4. OEM Assessments & Performance Tuning

• Review and implement OEM health checks, best‑practice assessments and recommendations.
• Implement IOCLs tuning and optimization suggestions, remotely via NOC or on‑site, with proper change control.
• Track recommendations to closure and report on their impact on performance and stability.

5. Data Center & Hardware Maintenance

• Perform and coordinate hardware maintenance on servers (Dell PowerEdge, HPE ProLiant, Lenovo): disks, DIMMs, PSUs, fans, NICs, HBAs and system boards.
• Plan and execute firmware, BIOS, BMC (iDRAC/iLO/CIMC) and driver updates aligned to the VMware HCL and vSAN HCL.
• Place hosts into maintenance mode, evacuate workloads safely and return hosts to service after repair.
• Coordinate with data center facilities and OEM vendors for onsite support, RMA and spares.
• Perform rack, stack, cabling, labelling and decommissioning of servers, storage and network devices.
• Monitor hardware health (temperature, power, RAID, memory errors, alerts) and act proactively.
• Support SAN/NAS/vSAN and network connectivity (FC/iSCSI, VLAN, uplinks) for the virtual infrastructure.
• Participate in DC audits, power/cooling checks, asset inventory updates and DR site activities.

6. Upgrades, Patching & Migrations

• Plan and execute upgrades and patching of vSphere, vCenter, NSX, vSAN, vRealize/Aria and VCF components using vLCM and SDDC Manager, in coordination with the TAM and OEM.
• Lead P2V, V2V and cross‑vCenter migrations.
• Prepare change requests, rollback plans, test plans and maintenance windows per ITIL.

7. Availability, Backup & DR

• Ensure uptime and availability of the VMware infrastructure through proactive monitoring, health checks and preventive maintenance.
• Support backup solutions (Veeam, Commvault, Dell Avamar/Networker).
• Design and test DR using SRM, vSphere Replication or storage replication, and participate in DR drills.

8. Security & Compliance

• Apply VMware Security Hardening Guides and CIS benchmarks.
• Manage certificates, RBAC, SSO/AD integration, encryption and VMSA vulnerability remediation.
• Support audits and provide compliance evidence (ISO 27001, ISO 9001:2015).

9. Monitoring, Reporting & Mentoring

• Configure and tune vRealize/Aria Operations, Log Insight and other monitoring tools.
• Deliver capacity, performance, SLA and health reports to IOCL and management.
• Mentor L1 engineers and contribute to SOPs and documentation.
• Participate in on‑call/rotational support, including weekends and maintenance windows.