Vlocity Omnistudio Lead

Tata Consultancy Services; Bengaluru; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Tata Consultancy Services in Bengaluru is seeking an experienced Salesforce professional to design, develop, and support OmniStudio/Vlocity solutions for enterprise customers.

The ideal candidate has 7+ years in Salesforce with 3+ years in OmniStudio, plus Apex, flows, and APIs, and will mentor teams while driving scalable integrations with MuleSoft, Informatica, and Boomi. Agile experience and strong stakeholder skills are essential.

Qualifications

• 7+ years Salesforce experience with 3+ years hands-on OmniStudio/Vlocity experience.
• Design, develop, and support OmniStudio solutions for enterprise customers.
• Strong expertise in OmniScripts, FlexCards, DataRaptors, Integration Procedures.
• Experience with Salesforce Industries (Communications, Media, Energy, Utilities).
• Design customer journeys using OmniStudio low-code capabilities and ensure scalable integrations.
• Hands-on with Apex, Flows, Platform Events, REST & SOAP APIs; migration/deployment experience.

Responsibilities

• Build reusable OmniStudio assets and frameworks.
• Guide teams in implementing OmniScripts, FlexCards, and Integration Procedures.
• Translate business requirements into scalable Salesforce solutions.
• Conduct code and solution reviews; collaborate with architects and product owners.
• Ensure compliance with Salesforce/Vlocity best practices and support deployments.
• Troubleshoot and optimize complex OmniStudio implementations.

Skills

OmniStudio

OmniScripts

FlexCards

DataRaptors

Integration Procedures

Calculation Procedures

Expression Sets

Document Generation

Salesforce Industries

Security Model

Apex

Flows

Platform Events

REST APIs

SOAP APIs

MuleSoft

Informatica

Boomi

EPC concepts

Agile/Scrum

Migration & Deployment

Technical Leadership

Communication & Stakeholder Mgmt

Tools

MuleSoft

Informatica

Boomi

Job description

• 7+ years of Salesforce experience with at least 3+ years of hands‑on OmniStudio/Vlocity experience.
• Design, develop, and support OmniStudio solutions for enterprise customers.
• Strong expertise in:
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Calculation Procedures
• Expression Sets
• Document Generation
• Experience with Salesforce Industries (Vlocity):
• Communications Cloud
• Media Cloud
• Energy & Utilities Cloud
• Health Cloud
• Insurance (preferred)
• Design customer journeys and digital processes using OmniStudio low-code capabilities.
• Strong understanding of:
• Security Model
• Sharing Rules
• Permission Sets
• Profiles
• Hands‑on experience with:
• Apex
• Flows
• Platform Events
• REST APIs
• SOAP APIs
• Design scalable integrations between Salesforce and external applications.
• Experience with:
• MuleSoft
• Informatica
• Boomi
• Understanding of Vlocity EPC (Enterprise Product Catalog) concepts.
• Performance optimization of OmniScripts, DataRaptors, and Integration Procedures.
• Experience in Agile/Scrum methodology.
• Strong experience in migration, deployment, and release management.
• Ability to mentor developers and provide technical leadership.
• Excellent communication and stakeholder management skills.

Key Responsibilities*

• Build reusable OmniStudio assets and frameworks.
• Guide teams in implementing OmniScripts, FlexCards, and Integration Procedures.
• Participate in business requirement discussions and translate them into scalable Salesforce solutions.
• Conduct code reviews and solution reviews.
• Collaborate with architects, business analysts, and product owners.
• Ensure compliance with Salesforce and Vlocity best practices.
• Support deployments and production releases.
• Troubleshoot and optimize complex OmniStudio implementations.