Visa Officer

Aspire Square Pvt. Ltd.; Surat; On-site; INR 180,000 - 300,000; Full time

Job summary

Aspire Square Pvt. Ltd. invites applications for a Student Visa Counsellor to guide students aiming to study abroad and to drive inquiries into enrollments. You will engage with students, parents and partner organisations, explain visa processes, and support conversion through interviews, calls, and information sessions.

The role focuses on counseling for eligibility, following up on leads, and achieving monthly targets, with emphasis on high-quality customer service and professional conduct.

Qualifications

• Counsel students and increase sales for Canada/UK/USA/AUS.
• Describe visa application processes, benefits and offers to clients.
• Identify eligible prospects and convert into a sale.
• Establish and maintain current client and potential client relationships.
• Regular follow up on enquiries received.
• Identify, resolve queries and handling objections of clients.
• Maximum achievement of goals and service levels.
• Effective pipeline management.
• Able to achieve a monthly target.
• Any added responsibility assigned by Superiors to enhance more ability.
• Counselling the students as per their eligibility and requirement
• Calling on various leads database to generate and convert
• Attend telephonic queries and convert telephonic queries in walk-ins
• Handling client interactions.
• The role-holder will represent Student Connect to prospective students, parents and organisations and works to increase inquiries and convert applications into enrolled students.
• You will join a dynamic team and will be responsible for converting enquiries from students who are interested in studying abroad specially from Indian national.
• You will use the superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.

Responsibilities

• Counsel students and increase sales for Canada/UK/USA/AUS.
• Describe visa application processes, benefits and offers to clients.
• Identify eligible prospects and convert into a sale.
• Establish and maintain current client and potential client relationships.
• Regular follow up on enquiries received.
• Identify, resolve queries & handling objections of clients.
• Achieve monthly target and maintain service levels.
• Manage an effective pipeline and follow up on leads.
• Attend telephonic queries and convert to walk-ins.
• Represent Student Connect to prospective students, parents and organisations and work to increase inquiries and conversions.

Job description

Student Visa Counsellor

Duties of the role-holder will be:

• Should be able to Counsel Students and Increase sales for Canada/UK/USA/AUS.
• Describe different visa application processes, benefits and special offers to clients.
• Identify the correct prospect according to the eligibility standards & convert into a sale.
• Establish and maintain current client and potential client relationships.
• Regular follow up on enquiries received.
• Identify, resolve queries & handling objections of clients.
• Maximum achievement of goals and service levels.
• Effective pipeline management.
• Able to achieve a monthly target.
• Any added responsibility assigned by Superiors to enhance more ability.
• Counselling the students as per their eligibility and requirement
• Calling on various leads database to generate and convert
• Attend telephonic queries and convert telephonic queries in walk-ins
• Handling client interactions
• The role-holder will represent Student Connect to prospective students, parents and organisations and works to increase inquiries and convert applications into enrolled students.
• You will join a dynamic team and will be responsible for converting enquiries from students who are interested in studying abroad specially from Indian national.
• You will use the superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.