Virtual Relationship Manager For Private Bank @ Chennai

THE Banyan Hr Consults; Chennai; On-site; INR 300,000 - 450,000; Full time

Job summary

THE Banyan Hr Consults invites applications for a Virtual Relationship Manager to handle customer relationships, drive cross-selling, and deliver banking services through virtual channels from Chennai.

Candidates should be a graduate with 1–5 years in banking or telesales, have excellent communication skills, and Hindi proficiency is mandatory; Tamil/English helpful.

CTC ranges from 3 LPA to 4.5 LPA depending on experience; the role emphasizes digital banking adoption and target achievement.

Qualifications

• Any graduate with minimum 50% marks.
• 1–5 years of experience in banking, telesales, customer relationship management, or cross-selling.
• Excellent communication and customer-handling skills.
• Hindi communication is mandatory.
• Experience in banking sales, phone banking, telecalling, or virtual relationship management preferred.

Responsibilities

• Make outbound calls to existing bank customers and NTB customers.
• Build and maintain strong customer relationships to drive satisfaction and growth.
• Identify customer needs and cross-sell banking products and services.
• Ensure compliance with banking policies, quality standards, and procedures.
• Encourage use of digital and virtual banking platforms.
• Achieve assigned targets and maintain performance records.

Skills

Telesales

Customer service

Education

Any Graduate

Job description

Hiring: Virtual Relationship Manager (VRM)

Location: Chennai-Spencer Plazza
Experience: 1 to 5 Years
CTC: 3 LPA 4.5 LPA
Qualification: Any Graduate
Language: Hindi is Mandatory, Tamil & English

Job Description

We are looking for customer-focused professionals for the position of Virtual Relationship Manager to manage customer relationships, drive cross-selling, and provide banking services through virtual channels.

Key Responsibilities

• Make outbound calls to existing bank customers and New-to-Bank (NTB) customers.
• Build and maintain strong customer relationships to improve customer satisfaction and business growth.
• Identify customer needs and cross-sell banking products and services.
• Ensure compliance with banking policies, quality standards, and procedures during every customer interaction.
• Encourage customers to use digital banking channels and other virtual banking platforms.
• Achieve assigned business targets and maintain individual performance records for periodic reviews.

Eligibility Criteria

• Any graduate with a minimum of 50% marks.
• 1–5 years of experience in banking, telesales, customer relationship management, or cross-selling.
• Excellent communication and customer-handling skills.
• Hindi communication is mandatory.
• Experience in banking sales, phone banking, telecalling, or virtual relationship management will be preferred.

Salary

3 LPA – 4.5 LPA, depending on experience and suitability.