Virtual Relationship Manager

People Connect Solutions; Mumbai, Thane, Navi Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

People Connect Solutions in Mumbai is hiring energetic, confident, and customer-focused individuals to join our team as Virtual Relationship Managers (VRMs). This desk-based telesales role involves inbound and outbound calls to promote banking products, assist customers, resolve queries, and drive product sales while delivering an exceptional customer experience.

Freshers with a strong interest in building a career in sales are encouraged to apply.

Responsibilities

• Contact customers through inbound and outbound calls.
• Promote and sell banking products and services.
• Understand customer requirements and recommend suitable financial solutions.
• Resolve customer queries professionally and efficiently.
• Achieve daily and monthly sales targets.
• Maintain accurate customer records and follow up with prospects.
• Ensure compliance with banking policies and quality standards.

Job description

Job Summary

We are hiring energetic, confident, and customer-focused individuals to join our team as Virtual Relationship Managers (VRMs). This is a desk-based telesales role involving inbound and outbound calls to promote banking products, assist customers, resolve queries, and drive product sales while delivering an exceptional customer experience.

Freshers with a strong interest in building a career in sales are encouraged to apply.

Key Responsibilities

• Contact customers through inbound and outbound calls.
• Promote and sell banking products and services.
• Understand customer requirements and recommend suitable financial solutions.
• Resolve customer queries professionally and efficiently.
• Achieve daily and monthly sales targets.
• Maintain accurate customer records and follow up with prospects.
• Ensure compliance with banking policies and quality standards.