Villa Sales Consultant — Inside Sales (Premium Hospitality)

Villasa; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

VILLASA is seeking a sharp inside sales professional to convert enquiries into bookings for our luxury villa experiences. You'll own the guest sales journey from first WhatsApp message to confirmed stay, working closely with the Reservations Manager in a fast, numbers-driven environment.

You'll handle inbound inquiries via WhatsApp, Instagram and OTAs, tailor recommendations, negotiate within pricing guidelines and maintain a clean CRM pipeline to ensure every lead is followed up and every

Qualifications

• 1–3 years in inside sales or hospitality sales.
• Warm, organised, relentless follow-ups on WhatsApp and phone.
• Good with numbers and detail.
• Experience with CRM or WhatsApp business tools.
• OTA platforms familiarity (Airbnb, MakeMyTrip, Booking.com).
• Villa/homestay/hotel reservations background.

Responsibilities

• Turn enquiries into bookings across WhatsApp, Instagram and OTAs.
• Own the guest sales journey from first message to confirmed stay.
• Negotiate and close bookings within pricing guidelines.
• Run disciplined follow-ups on warm and pending leads.
• Keep CRM pipeline clean and up to date.
• Coordinate basic pre-arrival details so bookings start smoothly.

Skills

Inside sales

Tele-sales

Reservations

Travel industry

Hospitality

Tools

CRM

WhatsApp Business

Airbnb

MakeMyTrip

Booking.com

Job description

About us: VILLASA is a premium villa and boutique-stay brand based in Kolkata, with a growing portfolio of design-led luxury homes across West Bengal & Bangalore. We don't sell rooms — we sell experiences. We're a small, fast-moving team, and we're looking for a sharp salesperson to help us convert more of our incoming demand into booked, happy guests.

The role

You'll be the person who turns enquiries into bookings. Working closely with our Reservations Manager, you'll own the guest sales journey — from the first WhatsApp message to a confirmed stay. This is a fast, conversational, numbers-driven sales role for someone who loves closing.

What you'll do

• Handle inbound guest enquiries across WhatsApp, Instagram and OTAs — quickly and warmly
• Understand each guest's need (occasion, group, budget, preferences) and recommend the right villa
• Share options, answer questions, and guide guests toward the best fit
• Negotiate and close bookings within our pricing guidelines — reading the guest and landing the deal
• Run disciplined follow-ups on warm and pending leads (text + call) so nothing slips
• Keep the pipeline clean and up to date in our CRM
• Coordinate basic pre-arrival details so every booking starts smoothly

What we're looking for

• 1–3 years in inside sales, tele-sales, reservations, travel or hospitality (this is a must — we need someone who can sell from day one)
• Warm, organised and relentless on follow-ups; happy living on WhatsApp and the phone
• Good with numbers and detail
• Experience with a CRM or WhatsApp business tools
• OTA platforms (Airbnb / MakeMyTrip / Booking.com)
• Villa, homestay or hotel reservations background

What we offer

High-ownership role in a growing vacation rental company

If you enjoy talking to people, love travel, and would like to help customers plan memorable holidays, we’d love to hear from you.

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