Vice President Treasures Team Lead Consumer Banking Group

DBS Bank Ltd; India; Presencial; INR 1 500 000 - 2 300 000; Tempo integral

Resumo da oferta

DBS Bank Ltd in Chandigarh is seeking a Relationship Manager to lead the Treasures team, delivering exceptional service and achieving business targets. You will drive growth by expanding the Treasures client base and deepening existing relationships.

You will coach and mentor team members, collaborate with cross-functional teams, and ensure adherence to policies and regulatory requirements while optimizing client experience.

Qualificações

• Experience leading a team in banking or financial services.
• Proven ability to coach and develop staff to meet targets.
• Strong interpersonal skills for client engagement and stakeholder management.

Responsabilidades

• Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets.
• Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients.
• Provide coaching and mentorship to team members, fostering professional development and ensuring capability to handle complex client needs.

Conhecimentos

Leadership

Team management

Communication skills

Client relationship management

Strategic thinking

Descrição da oferta de emprego

Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets
• Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients
• Provide coaching and mentorship to team members, fostering their professional development and ensuring they are equipped to handle complex client needs
• Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience
• Monitor team performance, identify areas for improvement, and implement corrective actions to drive continuous enhancement
• Ensure compliance with all relevant policies, procedures, and regulatory requirements

Requirements

• Experience in a similar leadership role within the banking or financial services industry
• Proven track record of successfully managing and motivating a team to achieve ambitious targets
• Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients and stakeholders
• Analytical mindset and problem-solving skills to identify and address complex client needs
• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively
• Commitment to continuous learning and professional development

Location

Chandigarh

Job

Relationship Management

Schedule

Regular

Employee Status

Full time