Vice President Treasures Team Lead Consumer Banking Group

DBS Bank Ltd; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

DBS Bank Ltd in New Delhi seeks a senior leader to manage a team of Treasures Relationship Managers, delivering exceptional service and achieving business targets.

You will develop strategies to grow the Treasures client base, mentor team members, collaborate with cross-functional units, monitor performance, and ensure compliance with policies and regulations. The role demands strong communication and analytical skills, plus a commitment to continuous improvement.

Qualifications

• Experience in a leadership role within banking or financial services.
• Proven track record of managing and motivating a team to achieve targets.
• Strong interpersonal and communication skills to engage clients and stakeholders.
• Analytical mindset and problem-solving abilities for complex client needs.
• Excellent organizational and time management skills to multitask.
• Commitment to continuous learning and development.

Responsibilities

• Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets
• Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients
• Provide coaching and mentorship to team members, fostering professional development
• Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience
• Monitor team performance, identify areas for improvement, and implement corrective actions to drive continuous enhancement
• Ensure compliance with all relevant policies, procedures, and regulatory requirements

Job description

Job Description:

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets


• Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients


• Provide coaching and mentorship to team members, fostering their professional development and ensuring they are equipped to handle complex client needs


• Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience


• Monitor team performance, identify areas for improvement, and implement corrective actions to drive continuous enhancement


• Ensure compliance with all relevant policies, procedures, and regulatory requirements

Requirements

• Experience in a similar leadership role within the banking or financial services industry


• Proven track record of successfully managing and motivating a team to achieve ambitious targets


• Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients and stakeholders


• Analytical mindset and problem-solving skills to identify and address complex client needs


• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively


• Commitment to continuous learning and professional development

Location:

New Delhi

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time