Vice President – Sales and Operations-Insurance

JobItUs; Bengaluru, Mumbai; Presencial; INR 4.500.000 - 8.000.000; Jornada completa

Descripción de la vacante

JobItUs is seeking a Vice President – Sales and Operations in Bengaluru to bridge revenue growth with policy lifecycle execution. The role ensures robust underwriting, claims management, and regulatory compliance while delivering a superior customer experience throughout the policy lifecycle.

The candidate will drive multi-channel sales strategies, lead cross-functional teams, and manage key accounts across enterprise and surplus lines, with a focus on efficient operations and TAT reduction.

Formación

• Bachelor’s degree is mandatory; MBA is an added advantage.
• 15+ years in the insurance sector with leadership in sales and operations.
• Deep familiarity with Life, Health or Property & Casualty (P&C)/Surplus Lines and regulatory compliance.
• Proficiency in CRM platforms such as Salesforce and familiarity with insurtech tools.

Responsabilidades

• Design and execute multi-channel sales strategies across broker networks, direct and digital channels, and corporate partnerships to achieve annual GWP and revenue goals.
• Hire, coach and manage regional and product sales leads.
• Lead negotiations and relationship management for enterprise and surplus lines clients.
• Oversee policy lifecycle from sale through underwriting, issuance, renewals and endorsements.

Conocimientos

Cross-functional leadership

Negotiation

Financial literacy

Regulatory compliance

CRM proficiency

Educación

Bachelor's degree

Finance or Insurance Management preferred

MBA added advantage

Herramientas

Salesforce

Descripción del empleo

JOB DESCRIPTION

Vice President – Sales and Operations

Insurance

REPORTS TO

Chief Executive Officer (CEO) or Chief Delivery Officer

ROLE OVERVIEW

The Vice President – Sales and Operations in the insurance industry bridges revenue generation with back-office operations and policy lifecycle execution.
The role ensures that ambitious sales targets are supported by robust underwriting, claims management and regulatory compliance, while maintaining a high standard of post-sale customer satisfaction.
The primary objective is to drive profitable top-line revenue growth while ensuring seamless operational delivery, regulatory compliance, efficient policy servicing and a positive customer experience throughout the policy lifecycle.

KEY RESPONSIBILITIES

• Strategy and Targets: Design and execute multi-channel sales strategies across broker networks, direct and digital channels, and corporate partnerships to achieve annual Gross Written Premium (GWP) and revenue goals.
• Team Building: Hire, coach and manage high-performing regional and product sales leads, fostering a performance-driven culture and clear accountability.
• Key Accounts: Lead high-stakes negotiations and relationship management for enterprise, group and surplus lines insurance clients.

OPERATIONS AND EXECUTION

• Policy Lifecycle Management: Oversee the transition from sale through underwriting, policy issuance, renewals and endorsement workflows, ensuring continuity and service quality.
• Process Optimization: Identify and eliminate bottlenecks between sales pipelines and back-office operations to reduce turnaround times (TAT) for policy issuance and claims handling.
• Regulatory Compliance: Ensure sales pitches, documentation and operational workflows comply with applicable regional insurance regulations, including IRDAI requirements in India and relevant local statutory frameworks in other jurisdictions.
• Cross-Functional Leadership: Serve as the primary liaison across Sales, Underwriting, Claims, Risk Management and IT/CRM teams to align commercial objectives with operational capability and control requirements.

REQUIRED QUALIFICATIONS AND SKILLS

• Education: A Bachelor’s degree is mandatory. A degree in Finance or Insurance Management is preferred; a Master’s degree or MBA is an added advantage.
• Experience: 15+ years of experience in the insurance sector, with a proven track record across commercial or retail sales leadership and operational or process management.
• Industry Knowledge: Deep familiarity with insurance products, including Life, Health or Property & Casualty (P&C)/Surplus Lines, along with risk assessment and applicable regulatory compliance.
• Technical Acumen: Proficiency in CRM platforms such as Salesforce and familiarity with automated workflow platforms and insurtech tools.
• Core Competencies: Strong financial literacy, excellent negotiation skills, sound judgement, calm crisis-management capability and effective cross-functional leadership.