Vice President - Fund Services Operations

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

JPMorganChase in Bengaluru seeks a Fund Services Vice President to lead end-to-end fund accounting delivery, including pre-NAV validation, exception handling, and timely NAV reporting for clients outsourcing fund accounting.

You will manage operational risk, drive control improvements, mentor high-performing teams, and partner with internal stakeholders to ensure SLAs, regulatory compliance, and scalable, efficient fund servicing across multiple markets.

Qualifications

• MBA or Bachelor's in Finance, Accounting, Economics, or related discipline.
• Minimum 8 years of people management experience.
• Strong knowledge of fund accounting operations, NAV processes, and controls.
• Experience delivering against service commitments in deadline-driven settings.

Responsibilities

• Lead end-to-end fund accounting delivery, including pre-NAV validation, exception management, and resolution of client inquiries.
• Ensure timely NAV delivery aligned to client expectations and service standards.
• Monitor operational risk, identify control gaps, and escalate issues promptly.
• Provide SME training, guidance on fund accounting processes and controls.
• Act as secondary escalation point for complex operational issues.
• Partner with stakeholders to ensure SLAs, regulatory requirements, and best practices.
• Drive process improvement, risk mitigation, and automation initiatives.
• Build and develop high-performing teams through hiring and coaching.
• Influence senior stakeholders to deliver priorities and strengthen client partnerships.

Skills

People management

Fund accounting knowledge

Operational risk management

Stakeholder management

Education

MBA or Bachelor's in Finance/Accounting/Economics

Tools

NAV systems

Job description

Fund Services Vice President

Join JPMorganChase as a Fund Service Vice President and become a pivotal part of our dynamic team. This role offers a unique opportunity to leverage your expertise in fund servicing operations while driving impactful solutions and fostering career growth. As a leader in our organization, you'll be at the forefront of innovation, working in a collaborative environment that values your skills and contributions. As a Vice President in JPMorganChase, you are responsible for the timely and accurate delivery of Net Asset Value (NAV) reporting for clients who have outsourced Fund Accounting services to JPMorganChase. This role leads end-to-end fund accounting execution, drives strong risk and control discipline, manages senior stakeholder relationships, and advances operational excellence through continuous improvement and transformation.

Job responsibilities

• Lead end-to-end fund accounting delivery, including pre-NAV validation, exception management, and resolution of client inquiries.
• Ensure timely and accurate NAV delivery aligned to client expectations and internal service standards.
• Monitor operational risk, identify control gaps, and escape actual or potential issues and delivery delays in a timely manner.
• Serve as a Subject Matter Expert (SME) by providing training, guidance, and ongoing support on fund accounting processes and controls.
• Act as the secondary escalation point for complex operational issues, driving timely resolution while maintaining service quality standards.
• Partner with internal stakeholders and clients to ensure adherence to SLAs, regulatory requirements, and operational best practices.
• Drive process improvement, risk mitigation, and automation/efficiency initiatives to enhance controls, scalability, and consistency.
• Build and develop high-performing teams through effective hiring, coaching, engagement, performance management, and retention strategies.
• Influence senior stakeholders across business, operations, technology, and transformation teams to deliver strategic priorities and strengthen client partnerships.

Required qualifications, capabilities, and skills

• MBA or Bachelor’s degree in Finance, Accounting, Economics, or related discipline.
• Minimum 8 years of people management experience (direct and/or matrix leadership).
• Strong working knowledge of fund accounting operations, NAV processes, exceptions management, and operational controls.
• Proven ability to manage operational risk and deliver against service commitments in a deadline-driven environment.

Preferred qualifications, capabilities, and skills

• Extensive experience managing high-value institutional clients and strategic relationships across multiple jurisdictions and global markets.
• 15 years of relevant industry experience within Banking / Investment Banking Operations (Fund Servicing / Fund Accounting preferred).
• Demonstrated experience leading transformation programs (banking, financial services, or capital markets environments preferred).
• Ability to navigate complexity and ambiguity, identify key challenges, and drive solutions to successful outcomes.
• Strong understanding of broad business objectives, strategic implications, and alignment of initiatives to organizational goals.
• Awareness of industry trends, customer expectations, and emerging technological/operational innovations.
• Strong analytical skills, including ability to evaluate and quantify operational, business, and financial impacts of target operating model (TOM) changes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level Executive Level