Vendor Relationship Manager

HTIC Global; Ernakulam; On-site; INR 500,000 - 800,000; Full time

Job summary

HTIC Global seeks a Vendor Relations Manager to build and manage supplier relationships, ensuring vendors meet contractual obligations and deliver quality products on time.

You will identify competitive pricing, monitor performance, and drive onboarding while exploring partnerships and process improvements to optimize service delivery.

Qualifications

• Minimum 2 years of experience in Vendor management, supply chain, procurement.
• Experience in aviation vendor ecosystems preferred.

Responsibilities

• Develop and sustain strong, long-term relationships with approved vendors.
• Conduct detailed research to determine which vendors offer competitive pricing and high-quality products.
• Oversee, track, and measure vendor performance against contractual obligations.
• Implement vendor selection and onboarding programs to secure the best suppliers for the organization.
• Evaluate existing vendor management practices and recommend improvements to enhance efficiency and service delivery.
• Obtains special pricing based on monthly business volume (MoM).
• Expedite shipments by leveraging strong vendor relationships to ensure customer satisfaction.
• Explore partnership opportunities such as dealership tie-ups or warehouse utilization models.
• Handle escalations effectively to resolve vendor-related issues.
• Monitors sales trends to identify popular products and adjust vendor strategies accordingly.
• Assist in aligning vendor management strategies with divisional and organizational goals.
• Support contract management activities, including negotiations and performance review cycles.
• Ensure clear communication and coordination between internal teams and external vendors.

Skills

Adaptability & Change Management

Daily Operational Reporting

Delivery Coordination

Pre-Sales Ops Support

Reporting & Data Management

Team Management

Education

Graduation in Supply Chain, Marketing, or any stream with minimum 50%

Job description

The primary function of the role is to build and manage relationships with companies that supply products and services. The role is to make sure that vendors meet or exceed their contractual obligations by delivering quality products and services on time. Vendor relationship managers act as the interface between suppliers and our organizations and perform managerial duties to meet the company's operations goals.

Qualifications

Graduation in Supply Chain, Marketing, or any stream with minimum 50%.

Experience

Minimum 2 years of experience in Vendor management, supply chain, procurement, aviation vendor ecosystems (preferred).

Skills

Adaptability & Change Management Daily Operational Reporting Delivery Coordination Pre-Sales Ops Support Reporting & Data Management Team Management

Duties and Responsibilities

Primary Responsibilities:

Developand sustain strong, long-termrelationshipswithapprovedvendors.

Conductdetailed research to determine which vendors offer competitivepricing and high-quality products.

Oversee,track,and measurevendorperformanceagainstcontractual obligations.

Implementvendorselectionand onboardingprogramsto securethebestsuppliersfortheorganization.

Evaluateexistingvendormanagementpractices andrecommendimprovements toenhanceefficiencyandservicedelivery.

Obtainspecial pricingbased onmonthlybusinessvolume (MoM).

Expediteshipments byleveragingstrongvendorrelationships toensurecustomersatisfaction.

Explorepartnership opportunities such as dealership tie-ups or warehouseutilization models.

Handleescalations effectively to resolve vendor-related issues.

Secondary Responsibilities:

Monitorsales trends to identify popular products and adjust vendorstrategies accordingly.

Assistin aligning vendor management strategies with divisional andorganizational goals.

Supportcontractmanagementactivities,includingnegotiationsandperformancereviewcycles.

Ensureclear communication and coordination between internal teams andexternal vendors.