Vehicle Services Agent

LAZ Parking; North 24 Parganas District; On-site; INR 2,886,000 - 3,674,000; Full time

Benefits offered by this job

Pay Activ – On-demand access to earned

Paid training

Free company uniform

401k

Medical, Dental, Vision

Job summary

LAZ Parking is seeking a Vehicle Service Agent to assist customers and staff who are stranded or facing vehicle issues within our parking operations. The role focuses on delivering practical help, coordinating with authorities when needed, and supporting quick, safe resolutions to incidents.

The position requires a clean driving record, reliability, and excellent customer service. You must be able to work flexible hours, including weekends and holidays, and to pass airport badge requirements.

Qualifications

• Must have a safe driving record and pass MVR checks.
• Demonstrate reliability and punctuality.
• Ability to deliver excellent customer service.
• Able to work flexible hours, including weekends and holidays.
• Basic knowledge of automotive mechanics (battery and tires).
• Able to work independently with minimal supervision.
• Able to follow guidelines and procedures.
• Strong problem-solving skills and sense of urgency.
• Must meet airport badge requirements and speaking/listening levels.

Responsibilities

• Assist parking customers and personnel with stranded vehicles or malfunctions.
• Provide services or coordinate with authorities to assist customers.
• Assist in replacing gate arms.
• Maintain parking availability and capacity counts.
• Handle related duties as assigned.

Skills

Safe driving record & MVR check

Reliability & punctuality

Customer service

Automotive basics

Flexible hours

Independent work

Follow guidelines

Problem solving

Urgency & timeliness

Airport badge clearance

Speaking/listening assessment

Job description

The Spirit Of The Position

Vehicle Service agent assists parking customers and personnel who may be stranded or need help due to vehicle malfunctions or other reasons. The agent facilitates by providing specific services or communicating with appropriate authorities that may assist customers. The agent additionally assists in replacing gate arms

• Parking availability counts
• Capacity counts
• Additional related duties as assigned

The Spirit Of The Position

Vehicle Service agent assists parking customers and personnel who may be stranded or need help due to vehicle malfunctions or other reasons. The agent facilitates by providing specific services or communicating with appropriate authorities that may assist customers. The agent additionally assists in replacing gate arms

• Parking availability counts
• Capacity counts
• Additional related duties as assigned

Compensation And Scheduled Shifts

• $22.75/hour; non-tipped
• Posting Duration: Open – Continuous

Skills & Requirements

• Must have a safe driving record and pass MVR driving record check
• Unwavering reliability/punctuality
• Must be able to deliver excellent customer service.
• Possess basic knowledge of automotive mechanics (I.E., Battery anatomy and tire inflation ability)
• Willingness to work flexible hours, including weekends and holidays
• Ability to work independently with minimal supervision
• Able to understand and follow guidelines and procedures
• Possess problem-solving skills
• Demonstrates a sense of urgency and timeliness.
• Must be able to clear and maintain airport badging requirements.
• Must meet required speaking and listening skills assessment level

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 30 pounds.
• Ability to stand, walk and sit for extended periods.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Ability to perform functions that require repetitive motions

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits

• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP): you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability
• *After six months of employment, working at least 25 hours, on average, per week, part-time employees are eligible for full-time benefits.

FLSA Status:Non-Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.