UX/UI -Design

Capco; India; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Diversity & inclusion

Job summary

Capco is seeking a visionary Senior Product Designer to lead the design of next-generation conversational AI, copilots, and agentic workflows. You will bridge the gap between complex technology and intuitive user experiences within an enterprise context.

You will lead discovery and research, architect information systems, and develop end-to-end AI-driven workflows while collaborating with product and engineering to shape the roadmap for Capco’s copilot ecosystem.

Qualifications

• AI design experience with conversational AI, copilots, or agentic workflows.
• Strong ability to lead discovery phases with rapid prototyping and user testing.
• Experience structuring complex data and multi-turn dialogues into coherent systems.
• Mastery of GUI and CUI design paradigms for enterprise apps.
• Experience building tools for enterprise environments with scale and security considerations.

Responsibilities

• Lead product discovery and user research to uncover insights into enterprise workflows.
• Architect complex information systems and design interaction models for AI-driven assistants.
• Develop end-to-end agentic workflows that simplify multi-step tasks.
• Collaborate with product management and engineering to define the roadmap for the AI copilot ecosystem.
• Advocate design best practices for generative AI, focusing on trust and human-in-the-loop interactions.

Skills

AI design

Product discovery

Information architecture

Interaction design

Enterprise design

Tools

Figma

Job description

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

UX/UI Designer

We are seeking a visionary Senior Product Designer to join our team and lead the design of next-generation conversational AI, copilots, and agentic workflows. You will play a pivotal role in shaping how users interact with enterprise AI products, bridging the gap between complex technology and intuitive user experiences.

Key Responsibilities

Lead product discovery and user research to uncover deep insights into enterprise workflows.

Architect complex information systems and design seamless interaction models for AI-driven assistants.

Develop end-to-end agentic workflows that simplify multi-step enterprise tasks.

Collaborate closely with product management and engineering to define the roadmap for our AI copilot ecosystem.

Evangelize design best practices for generative AI, focusing on trust, transparency, and human-in-the-loop interactions.

Required Experience

AI Design Expertise: Proven track record designing conversational AI, copilots, or autonomous agentic workflows.

Product Discovery: Strong ability to lead discovery phases, validating assumptions through rapid prototyping and user testing.

Information Architecture: Experience structuring complex data and multi-turn dialogues into coherent, navigable systems.

Interaction Design: Mastery of designing for both GUI and CUI (Conversational User Interface) paradigms.

Enterprise Context: Experience building tools for enterprise environments, understanding the nuances of scale, security, and professional efficiency.

Qualifications

5+ years of experience in product design, with a significant focus on AI/ML products.

A portfolio demonstrating sophisticated problem-solving for non-linear user journeys.

Expertise in modern design tools (Figma, etc.) and a deep understanding of AI technical constraints.

"The ideal candidate doesn't just design interfaces; they design the logic and intelligence of the user's partnership with AI."