UX Researcher- Discovery & Search

Times Internet

Dadri

On-site

INR 1,200,000 - 1,600,000

Full time

14 days+

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Job summary

A leading digital products company in Uttar Pradesh is seeking a Discovery & Product Research Lead. This role focuses on product discovery efforts, conducting user research, and collaborating across teams to inform product strategy. The ideal candidate has 4-7 years of experience in product research and is comfortable working in a fast-paced environment while managing ambiguity. This position offers full-time employment with the potential for significant contributions to meaningful products.

Qualifications

4 to 7 years of experience in product research or UX strategy.
Proven ability to lead research projects independently.
Experience using AI-based tools for building prototypes.

Responsibilities

Plan and execute continuous discovery efforts.
Conduct qualitative interviews and usability testing.
Work closely with product managers to translate insights.

Skills

Product research

User research

UX strategy

Cross-functional collaboration

Communication skills

Tools

AI-based no-code tools

Job description

Overview

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At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.

Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations.

As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt.

We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!

Role Summary

Role Summary

We are building Times NRI, a focused, high-trust platform designed to solve the emotionally urgent and operationally complex needs of affluent NRIs. Our belief is simple: discovery is not a phase, it is a discipline. We operate in a model of continuous discovery, and this role sits at the heart of it.

As the Discovery & Product Research Lead, you will work directly with the Business Head and product leadership to drive deep, end-to-end discovery across the platform lifecycle. You will blend qualitative insight with quantitative rigour, test assumptions before committing to build, and deliver customer and market intelligence that directly informs product strategy.

This is a high-agency individual contributor role, ideal for someone who thrives on ownership, clarity through ambiguity, and fast-paced iteration. You will also work cross-functionally across Times Internet businesses to enable user testing, feedback loops, and internal collaboration.

Key Responsibilities

End-to-End Product Discovery: Plan and execute continuous discovery efforts to validate or challenge product assumptions
Conduct qualitative interviews, ethnographic research, and usability testing with target NRI users
Design, launch, and analyse quantitative surveys to test hypotheses at scale
Identify discovery opportunities at feature, service, and strategy levels
Cross-Functional Collaboration: Work closely with the Business Head to shape and test key product bets
Partner with product managers, product designers, and engineering teams to translate discovery insights into prioritised decisions
Collaborate across Times Internet teams to recruit users, run pilots, and deploy experiments
Rapid Experimentation and Execution: Use AI-enabled no-code tools to build test pages, forms, and emailers to validate ideas
Deploy lightweight experiments, lead collection flows, and rapid landing pages
Translate product strategy into testable concepts independently and with speed
Insight Synthesis and Strategic Alignment: Organise research findings into clear, actionable summaries, reports, or dashboards
Share insights regularly with product, design, and leadership teams
Influence prioritisation decisions by anchoring them in validated user insight
Stakeholder Engagement: Build and manage relationships across product, design, growth, content, and strategy functions
Coordinate inputs across teams and ensure shared alignment on discovery learnings
Advocate for a user-first, insight-led culture throughout the organisation

Ideal Candidate Profile

4 to 7 years of experience in product research, user research, product discovery, or UX strategy
Proven ability to lead research projects independently across both qualitative and quantitative methods
Experience using AI-based no-code tools to build prototypes, experiments, and workflows
Comfortable working cross-functionally with product, design, engineering, and marketing teams
Excellent communication and synthesis skills, with a strong ability to turn insights into clear action
Self-driven, proactive, and able to manage ambiguity with structure and clarity
Bonus: experience working with NRI or globally distributed user bases
Bonus: exposure to direct to consumer apps in domains such as fintech, healthcare or real estate

Why This Role Matters

Every strategic decision begins with insight. This role is at the core of how Times NRI understands, validates, and solves real user problems. As our Discovery Lead, you will ensure that what we build is not just feasible, but truly valuable.

Seniority level