Usability Testing Specialist

SourcingXPress; Maharashtra; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

SourcingXPress is seeking a Usability Testing & Product Validation Specialist to join our FinTech-focused team in India. The role demands 5+ years of experience in usability testing, user research, and digital experience validation, with hands-on proficiency validating user journeys and prototypes for web or mobile platforms.

The ideal candidate will apply design thinking and UX principles to assess product concepts, collaborate across cross-functional teams, and translate insights into

Qualifications

• 5+ years of usability testing, product validation or UX research in digital products.
• Hands-on experience validating user journeys and prototypes for web or mobile.
• Experience conducting usability studies and prototype testing with users.
• Ability to translate findings into actionable UX and product recommendations.
• Familiarity with Maze or Contentsquare is preferred.

Responsibilities

• Conduct usability testing, product validation, and experience testing for web and mobile digital products.
• Evaluate end-to-end customer journeys, workflows, and interfaces to identify usability issues, friction points, and experience gaps.
• Plan and execute user testing sessions, usability studies, prototype validation, and experience evaluation based on product objectives.
• Apply design thinking and user-centered design methodologies to assess product concepts and digital experiences.
• Analyze qualitative and quantitative user feedback to identify usability patterns, behavioral insights, and improvement opportunities.
• Collaborate with Product, UX/UI Design, Research, Engineering, Analytics, and Business teams to validate product solutions.
• Document test findings, usability issues, user feedback, root causes, and actionable recommendations in a structured manner.
• Support pre-launch and post-launch validation to ensure products meet usability and customer experience expectations.
• Track identified UX issues through resolution and conduct re-validation/regression testing to confirm improvements.
• Translate user insights into actionable UX and product recommendations to drive continuous improvement.

Skills

Usability Testing

UX Testing

Design Thinking

User Research

Digital Products

Maze

Contentsquare

Tools

Maze

Contentsquare

Job description

Job Description

This is a permanent role with a one of our esteemed FinTech Clients

• Conduct usability testing, product validation, and experience testing for web and mobile digital products.
• Evaluate end-to-end customer journeys, workflows, and interfaces to identify usability issues, friction points, and experience gaps.
• Plan and execute user testing sessions, usability studies, prototype validation, and experience evaluation based on product objectives.
• Apply design thinking and user-centered design methodologies to assess product concepts and digital experiences.
• Analyze qualitative and quantitative user feedback to identify usability patterns, behavioral insights, and improvement opportunities.
• Collaborate with Product, UX/UI Design, Research, Engineering, Analytics, and Business teams to validate product solutions.
• Document test findings, usability issues, user feedback, root causes, and actionable recommendations in a structured manner.
• Support pre-launch and post-launch validation to ensure products meet usability and customer experience expectations.
• Track identified UX issues through resolution and conduct re-validation/regression testing to confirm improvements.
• Translate user insights into actionable UX and product recommendations to drive continuous improvement.

Company: Client of Turning Point Career

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Enterprise

Company Type: Product

Business Model: B2B2C

Funding Stage: IPO/Public

Industry: FinTech

Job Description

This is a permanent role with a one of our esteemed FinTech Clients

We are looking for a Usability Testing & Product Validation Specialist with 5+ years of experience in usability testing, product validation, user research, and digital experience testing. The ideal candidate should have hands-on experience validating user journeys, workflows, and prototypes using tools such as Maze or Contentsquare with a strong understanding of UX principles and design thinking.

Roles & Responsibilities

• Conduct usability testing, product validation, and experience testing for web and mobile digital products.
• Evaluate end-to-end customer journeys, workflows, and interfaces to identify usability issues, friction points, and experience gaps.
• Plan and execute user testing sessions, usability studies, prototype validation, and experience evaluation based on product objectives.
• Apply design thinking and user-centered design methodologies to assess product concepts and digital experiences.
• Analyze qualitative and quantitative user feedback to identify usability patterns, behavioral insights, and improvement opportunities.
• Collaborate with Product, UX/UI Design, Research, Engineering, Analytics, and Business teams to validate product solutions.
• Document test findings, usability issues, user feedback, root causes, and actionable recommendations in a structured manner.
• Support pre-launch and post-launch validation to ensure products meet usability and customer experience expectations.
• Track identified UX issues through resolution and conduct re-validation/regression testing to confirm improvements.
• Translate user insights into actionable UX and product recommendations to drive continuous improvement.

Ideal Candidate

• Strong Usability / UX Testing and Validation Profiles
• Mandatory (Experience 1): Must have 5+ YOE in product validation, usability testing, design thinking, or experience testing roles, working on digital products
• Mandatory (Experience 2): Must have hands-on experience in testing user journeys, workflows, and interaction flows for web or mobile applications
• Mandatory (Experience 3): Must have practical experience conducting usability testing, prototype testing, and concept validation with users before product release
• Mandatory (Experience 4): Experience in identifying usability issues, user friction points, and iterating designs based on feedback and testing insights

Key Skills

• Usability Testing, Product Validation, UX Testing, Experience Testing, Design Thinking, User Research, Digital Products