Senior User Experience Designer

WebEngage; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Macbook for Engagers

Reimbursement for WFH setup

Best in class medical insurance

Programs for mental health

Contemporary Leave Policy

Job summary

A leading SaaS company in Mumbai is seeking a Senior User Experience Designer to enhance their marketing automation suite and mobile applications. Candidates should have over 3 years of experience in UX and UI design, a robust portfolio, and excellent communication skills. The role involves translating concepts into user-friendly designs, conducting usability assessments, and collaborating with cross-functional teams. Competitive benefits including medical insurance and work-life balance are offered.

Qualifications

• 3+ years as a Product Researcher, UX Designer, UI Designer, or similar role.
• Extensive experience in UX design best practices.
• Strong portfolio to be presented during interview.

Responsibilities

• Translate concepts into user flows, wireframes, mockups, and prototypes.
• Research, conceive, prototype, and user test experiences.
• Design and deliver UI design optimized for various devices.

Skills

Product Research

UX Design

UI Design

Problem-solving

Collaboration

Communication

Tools

Figma

HTML/CSS

JavaScript

Job description

Join to apply for the Senior User Experience Designer role at WebEngage

About us: WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

Job Description: We are looking for a User Experience professional who will architect the user experience design for our main product (the marketing automation suite), and mobile app. Lead the creation of digital products made from a user's perspective.

Devise interaction strategies in sync with user goals and clients' business goals, develops navigation and structure, designs wireframes or interactive prototypes, organizes content, and tirelessly advocates for the needs and goals of real users. Will make strategic and tactical UX decisions related to design and usability as well as features and functions.

Perform usability assessments and tests on our software to devise further actions for improvising the entire experience. The best candidate will possess outstanding creativity, a highly detailed nature, and the ability to help define and solve complex user interface problems.

Key Responsibilities:

• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive, elegant user experiences.
• Research, conceive, sketch, prototype and user test experiences to create best user experiences for product vision.
• Design and deliver UI design with specifications optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centric design approach and rapidly test and iterate your designs. Make logic driven design choices.
• Collaborate with other team members and stakeholders especially product & engineering managers
• Clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

Life At WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Job Requirement:

Required Skills And Experience:

• 3+ years as a Product Researcher, UX Designer, UI Designer, or similar role
• Has extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Has previously designed significant components of a product (as a web application)
• Strong portfolio to be presented during interview (preferably Behance/Figma/own website)
• Familiarity with interaction design and information architecture
• Proficient in design software (like Figma or others)
• Problem-solving aptitude
• Excellent collaboration and communication skills
• Knowledge of HTML/CSS or JavaScript is a plus