Urgent Hiring For AR Caller

Legacy Health; Chennai; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Travel allowances or two-way cab

Sodexo card & Attendance bonus

Medical insurance

Referral bonus

Job summary

Legacy Health in Chennai is seeking an AR Caller with 1–5 years of denials management experience to support end-to-end denial resolution, review of EOBs, and follow-up with payers to maximize reimbursement.

The role requires strong communication, analytical, and problem-solving skills, with proficiency in medical billing software and revenue cycle workflows. Join a growing healthcare services team in Chennai.

Qualifications

• Minimum 1 year of experience in denials management.
• Expertise in end-to-end denials management, including analysis, resolution, and follow-up.
• Review and process claims where EOBs are unavailable.
• Follow up to maximize reimbursement per payer guidelines.
• Verify patient insurance eligibility and authorization requirements.
• Investigate billing discrepancies and payment delays.
• Outbound calls to insurers for claim status updates.
• Maintain documentation of denials, appeals, and follow-up.

Responsibilities

• Handle denials per payer guidelines and non-denial protocols.
• Review aging AR and prioritize outstanding claims.
• Communicate with insurance companies to obtain status updates.
• Ensure accurate documentation of claim actions and appeals.
• Collaborate with billing team to improve revenue cycle processes.

Skills

Denials management

Accounts receivable

EOB review

Communication

Education

Any Degree

Tools

Billing software

Claims systems

Job description

Greetings from Legacy Health,

We have huge openings for AR & Senior AR Caller Position

Location: Chennai

Key Responsibilities & Requirements:

• Minimum 1 year of experience in Denials Management (PB & HB).
• Expertise in End-to-End Denials Management, including analysis, resolution, and follow-up activities.
• Review and process claims where Explanation of Benefits (EOBs) are unavailable.
• Follow up promptly on corrected claims, reconsiderations, and appeals to maximize reimbursement.
• Handle denials in accordance with payer guidelines and non-denial management protocols.
• Strong knowledge of medical billing software, insurance claim processing systems, and revenue cycle management workflows.
• Thorough understanding of insurance policies, eligibility requirements, claims adjudication, and reimbursement processes.
• Verify patient insurance eligibility, benefits, coverage details, and authorization requirements.
• Investigate and resolve billing discrepancies, claim issues, and payment delays.
• Conduct outbound calls to insurance companies to obtain claim status updates and follow up on unpaid or underpaid claims.
• Review, analyze, and prioritize Accounts Receivable (AR) aging reports and outstanding claims for timely resolution.
• Maintain accurate documentation of claim actions, denials, appeals, and follow‑up activities.

Possess excellent communication, analytical, problem‑solving, and interpersonal skills.

Degree: Any Degree

Experience: 1 - 5 Years

Benefits and Perks

• Travel allowances or two-way cab
• Sodexo card & Attendance bonus
• Medical insurance
• Referral bonus

Office Address: Legacy Med (Pvt) Ltd, Shyamala Towers,# 136, Arcot Road, Saligramam www.legacyhealthllc.com Chennai, 600 093.