UPI Lead - Banking Solutions

Razorpay Software Pvt Ltd; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Razorpay Software Pvt Ltd in Mumbai seeks a senior professional to own and drive end-to-end UPI infrastructure, sponsor bank relationships, and NPCI alignment within the Banking Solutions unit.

As the core domain lead, you will solve complex integration bottlenecks between partner banks, NPCI, and internal payment switches to maximize transaction success, minimize latency, and scale high-concurrency payment flows.

Qualifications

• 6–10 years in Fintech or Digital Payments, with 4+ years in UPI infrastructure.
• Strong knowledge of NPCI UPI specs and sponsor bank integrations.
• Experience with high-volume payment rails and latency optimization.

Responsibilities

• Own and manage end-to-end UPI banking integrations, sponsor bank relationships, and NPCI alignment across the Banking Solutions suite.
• Drive UPI transaction success rates, system uptime, and latency optimization across all partner bank node architectures and routing switches.
• Spearhead the execution of advanced UPI payment innovations, including Credit Line on UPI, UPI Lite, AutoPay, and international payment flows.
• Partner with bank technology leadership, regulatory bodies, and internal product teams to design resilient, scalable, and compliant switch architectures.
• Lead root-cause analysis (RCA) and mitigation frameworks for transaction drops, downtime incidents, and partner bank infrastructure degradation.
• Leverage AI-driven payment routing tools and predictive analytics to monitor real-time transaction health, detect anomalies, and dynamically optimize traffic distribution.

Skills

Fintech

Transaction Banking

Leadership

Tools

SQL

Kibana

Grafana

Postman

Job description

Manager, Banking Solutions

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

About the Role

The UPI Lead – Banking Solutions position exists to own and drive Razorpay's end-to-end UPI infrastructure, sponsor bank relationships, and payment rail integrations within the Banking Solutions unit. As the core domain leader for UPI solutions, this role solves complex integration bottlenecks between partner banks, NPCI, and internal payment switches to maximize transaction success rates, minimize latency, and scale high-concurrency payment flows. Reporting into Banking Solutions leadership, this lead-level position sits at the intersection of transaction banking, product architecture, and regulatory execution to pioneer new UPI initiatives (such as UPI Credit Line, AutoPay, and Cross-Border UPI).

Roles & Responsibilities

• Own and manage end-to-end UPI banking integrations , sponsor bank relationships, and NPCI alignment across the Banking Solutions suite.
• Drive UPI transaction success rates, system uptime, and latency optimization across all partner bank node architectures and routing switches.
• Spearhead the execution of advanced UPI payment innovations , including Credit Line on UPI, UPI Lite, AutoPay, and international payment flows.
• Partner with bank technology leadership, regulatory bodies, and internal product teams to design resilient, scalable, and compliant switch architectures.
• Lead root-cause analysis (RCA) and mitigation frameworks for transaction drops, downtime incidents, and partner bank infrastructure degradation.
• Leverage AI-driven payment routing tools and predictive analytics to monitor real-time transaction health, detect anomalies, and dynamically optimize traffic distribution.

Mandatory Qualifications

• Experience: 6–10 years of experience in Fintech, Digital Payments, or Transaction Banking, with at least 4+ years of dedicated expertise in UPI payment infrastructure and sponsor bank integrations. Proven track record of managing high-volume payment rails, success rate optimization, and switch performance engineering.
• Skills: In-depth understanding of NPCI UPI specifications, payment switch mechanics, API protocols, and nodal/escrow account operations . Strong partner management, technical negotiation, and cross-functional leadership capabilities across banking and regulatory stakeholders.
• Tools: Proficiency with SQL, log analysis frameworks (Kibana/Grafana), API testing suites (Postman), and payment analytics platforms .
• AI & Digital Competency: Practical capability in utilizing AI-powered transaction routing engines, predictive uptime monitoring platforms, and automated anomaly detection workflows to maintain high-availability payment rails.

Equal Employment Opportunity

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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Experience Level Senior Level