Unit Head – GTE HCS SCN and CTY

SGS Société Générale de Surveillance SA; Bengaluru; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

SGS Société Générale de Surveillance SA in Bangalore, India, is seeking a Unit Head for GTE HCS SCN and CTYIT within Information Technology. The role leads large delivery teams across the globe, defines strategic roadmaps, and governs key business deliverables.

You will influence senior stakeholders, manage budgets, and drive automation initiatives to reduce MTTR and incident volume while partnering with global teams on programs for HCS SCN and CTY topics.

Qualifications

• Technically hands-on leader with very good understanding of Cisco networking - Cisco ACI and SD-WAN technologies.
• Define and own the roadmap for data center networking and WAN (SDWAN, MPLS), aligned with transformation goals.
• Strong knowledge across Cisco networking technologies and ability to influence senior stakeholders.

Responsibilities

• Manage large delivery teams and stakeholders across the globe.
• Define strategic (short-medium) framework of the team to align with objectives.
• Lead, govern, and report business deliverables and budgets.

Skills

Cisco networking

Cisco ACI

SD-WAN

Network leadership

Stakeholder management

Tools

Viptela

MPLS

Automation tools

Job description

# Unit Head – GTE HCS SCN and CTYIT (Information Technology)Apply---Permanent contractBangalore, IndiaHybrid---Reference 26000D5FStart date ImmediatelyPublication date 2026/09/17## Responsibilities• Manage large delivery teams and stakeholders across the globe. • Define strategic (short-medium) framework of the team to be in-line with organizational objectives and vision. • Lead, govern, and report business deliverables. • Negotiate and influence decisions by working with Unit/Tribe Head. • Initiate and execute medium to large size projects. • Be a third level of contact for any delivery resolutions. • Contribute to network and global Business Line value proposition. • Influence peers globally (N-/+3) and upwards in own or business partner's organization. • Accountable for people related objectives in a sub-Business Line. • Accountable for creating and maintaining sub-Business Line budgets. • Accountable for deliveries emanating from a sub-Business Line/tribe. • Create an impact of transformation on the functional scope of a tribe. • Propose innovation, renunciation and simplification. Contribute to forums of organizations and bring-in industry's standards.## Profile required· Technically Handson leader who has very good understanding on Cisco networking - Cisco ACI and SDWAN technologies · Define and own the roadmap for datacenter networking and wan ( SDWAN , MPLS ) , aligned with HCS transformation goals. · Good knowledge on technologies across Cisco networking · Act as a thought leader and change agent, influencing senior stakeholders, architects, and operations leaders. · Key actor to support Production from GSC . Act as Frontline Captain to support production topics . Manage escalation on HCS Productions with close follow up . · Reduce MTTR, incident volume, and manual intervention through AI or Automation · Establish automation KPIs and value metrics, tracking business impact. · Able to work independently with Global teams on Programs and Delivery areas on HCS SCN and CTY Topics · Build and Run support ( CTB & RTB ) for HCS SCN and CTY scope including technologies on Cisco ACI , Viptela , MAN · Contribute to Network AI and automation strategy development by aligning infrastructure roadmap with business and operational needs. · Good influencing skills Stakeholder management with Senior onshore and offshore people . Ensure strong operational governance, vendor performance, and transparent reporting to senior leadership · Build and mentor a high-performing team of Senior network experts and Delivery managers · Key sponsor for topics like Automation and AI . Able to put forward Ideas to automate on network side · Foster a culture of innovation, experimentation, and continuous improvement.## Why join us**At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!****Still hesitating?****You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.****We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.**## Business insight**At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!****Still hesitating?****You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.****We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.**We are an **equal opportunities employer** and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and **promoting all talents**, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.