UI UX Team Lead

TEKsystems Global Services in India; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

TEKsystems Global Services in India seeks a UX Team Lead to build and lead the India design capability for Edward Jones across UX Design, Accessibility, Data Analysis and Program Operations. In partnership with client stakeholders, design leadership and One North, the role drives the shift from a US-based support model to a global design delivery organization.

You will grow a multidisciplinary team (up to 10), manage capacity, hiring and career development.

Qualifications

• 7+ years of UX design experience.
• Experience leading multi-disciplinary UX teams.
• Hands-on UX design with accessibility and quantitative research preferred.

Responsibilities

• Build and grow a high-performing multidisciplinary Design team (up to 10 resources) across UX/UI, Accessibility, Data Analysis and Program Operations.
• Manage capacity planning, hiring, coaching, and career development.
• Own work quality, program operations, delivery, governance and stakeholder satisfaction.
• Work closely with client design, product and development teams.
• Drive UX design, quantitative UX research and accessibility for client experiences.
• Oversee creation and quality of deliverables.
• Represent user voice, ensure solutions are effective, usable and aligned with business goals.
• Champion AI-driven insights, automation, and innovation.
• Identify opportunities for account growth in design and strategy.

Skills

UX Design

Accessibility

Quantitative Research

Design Operations

Team Leadership

Figma

Stakeholder Management

Executive Communication

Job description

Experience: 12+ YearsNotice Period: Immediate to 20 DaysLocation: Bangalore/Hyderabad UX Team LeadBuild and lead the India Design capability for the client Edward Jones across the disciplines of UX Design, Accessibility, Data Analysis and Program Operations. In partnership with client stakeholders, design leadership and the One North team, drive the expansion from a U.S.- based support model to a global design delivery organization.

Key Responsibilities

• Build and grow a high-performing multidisciplinary Design team, up to 10 resources (“Design” includes UX/UI Design, Accessibility, Quantitative UX Research and Program Operations).
• Manage capacity planning, hiring, coaching, and career development.
• Own work quality, program operations, delivery, governance, and stakeholder satisfaction.
• Work closely with the client’s design, product and development teams.
• Drive UX design, quantitative UX research, and accessibility for client experiences, in coordination with One North.
• Oversee the creation and quality of deliverables.
• Represent the voice of the user, ensure the solution is effective, engaging, usable, consistent, aligned with the client's business goals and end user needs.
• Bring a strong and informed point of view of the Design process and drive process, project, and tool improvement to improve work quality, efficiencies, and drive business value.
• Support discipline and practice maturity by collaborating closely with One North.
• Champion AI-driven insights, automation, and innovation.
• Identify and surface opportunities for account growth (design and strategy opportunities, client relationship building, etc.).

Required Experience

• Strong background in hands-on UX Design.
• Hands-on experience in Accessibility and UX Quantitative Research a plus.
• Experience in Design Operations and/or management of multi-disciplinary UX teams.
• Proven experience building and leading multi-disciplinary UX teams.
• 7+ years of experience in UX Design.
• 2+ years leading global, cross-functional teams.
• Expert knowledge of Figma product suite.
• Excellent stakeholder management and executive communication skills.

Success Measures

• Increase One North/TEK ownership of design workstreams (all disciplines).
• Achieve high stakeholder satisfaction and delivery excellence.
• Drive measurable business impact through design and experience improvements.

Ideal Profile:

A blend of a Design Practice Leader, Program Manager, Experience Strategist, and Transformation Champion capable of building a world-class Experience Design capability in India.