Trust & Safety New Associate

Accenture PLC; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

Accenture PLC is seeking a Trust & Safety New Associate to support content moderation and platform safety initiatives. You will analyze user content across text, audio, and video, escalate issues, and help uphold client policies in a dynamic, fast-paced environment.

Strong emotional resilience and attention to detail are essential, along with solid English communication. This role may involve rotational shifts and requires a graduation in any field.

Qualifications

• Graduation in any field is acceptable.
• Strong comprehension and English communication skills are required.
• Attention to detail and objective analysis are essential.

Responsibilities

• Solve routine problems largely through precedent and guidelines.
• Interact with your own team and direct supervisor.
• Receive detailed to moderate instruction on daily tasks and new assignments.
• Your decisions will impact your own work.
• You will be an individual contributor within a focused team.
• Role may require rotational shifts.
• Any Graduation.

Skills

Emotional resilience

Attention to detail

Communication skills

English proficiency

Bias awareness

Decision making

Education

Any Graduation

Job description

Skill required:

User-Generated Content Moderation - Content management

Designation:

Trust & Safety New Associate

Qualifications:

Any Graduation

Years of Experience:

0 to 1 years

Language - Ability:

English(Domestic) - Elementary

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Accenture s Trust & Safety team, serves as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. They often systematically test, evaluate, and challenge AI systems and platforms to improve the integrity, quality and safety of content, including generative AI. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and or investigating, escalating and or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, you may be exposed to objectionable or disturbing content flashing lights or contrasting light and dark patterns. This is meaningful work that helps keep the internet safe and responsible. It may also be challenging, at times.

What are we looking for?

• Strong coping, emotional resilience, and stress-management skills
• Excellent comprehension, communication, and (English language) skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
• Strong attention to detail
• Comfort synthesizing and analyzing information from multiple streams
• Strong critical thinking and decision-making skills
• Preferred Qualifications: Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts
• Any Graduation

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the recruiting and hiring process.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.