Trust Architect

9033 AVANADE INDIA PVT LIMITED Company; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Avanade seeks a Trust Architect to drive governance and adoption of AI across client engagements, ensuring safety, reliability, and production readiness. The role covers evaluating AI systems, establishing governance and privacy guardrails, and guiding human-agent collaboration to build client confidence.

You will work with cross-functional teams to embed evaluation harnesses, governance frameworks, and enablement assets for scalable trust across APAC engagements.

Qualifications

• 5+ years across AI governance, model risk, security, responsible AI, or large-scale technology change and adoption.

Responsibilities

• Build trust in the AI by designing and running evaluations, defining accuracy targets, and evidencing results.
• Set governance, risk and security guardrails before build begins and keep them current as the system evolves.
• Embed guardrails, controls and human-in-the-loop review with a feedback loop to improve the system post-release.
• Own the regulatory and privacy position on APRA, MAS, data residency and client obligations.

Skills

AI governance

Model risk

Security

Responsible AI

Change & adoption

Job description

SUMMARY

Trust Architects build trust in the AI and trust among the people who use it. They make sure every system Avanade Next ships is safe, reliable and ready for production — and that the client's people are confident, capable and willing to adopt new ways of working alongside it. The role operates across two dimensions. Trust in the AI: evaluation frameworks, accuracy measures, security controls, governance controls and human-in-the-loop safeguards. Trust in the people: adoption design, capability uplift, ways of working and confidence in human-agent collaboration.

KEY RESPONSIBILITIES

Building trust in the AI Design and run evaluations: define accuracy targets, build the harness, drive the system to target and evidence it. Set governance, risk and security guardrails before build begins, and keep them current as the system evolves. Embed guardrails, controls and human-in-the-loop review, including the feedback loop that improves the system after release. Establish the evidence required for a system to move from prototype to production, and hold the release gate. Own the regulatory and privacy position on the engagement — APRA, MAS, data residency and client-specific obligations. Work shoulder to shoulder with FDEs so trust, evaluation and monitoring capability is built in from the outset. Building trust in the people Design the adoption and change approach that builds confidence through transparency, education and demonstrated outcomes. Help the client redesign ways of working and human-agent interaction so the system fits how people actually work. Lead enablement so the client's people can and do use what has been built. Drive uptake and user confidence after go-live, tracking active usage rather than reported satisfaction. Support executive and Board confidence with clear governance, accountability and decision-making frameworks. Contribute evaluation harnesses, guardrail patterns, governance frameworks and adoption assets to the APAC library.

KEY MEASURES

Governance, guardrails and security controls in place before build starts on every engagement. Target accuracy, safety and governance thresholds met and evidenced before production release. Adoption above 70% active usage at 90 days post-go-live, with effective human-in-the-loop operation. Full compliance with Avanade responsible AI standards and client regulatory obligations. Reusable trust, evaluation and adoption assets contributed from every engagement.

SKILLS AND EXPERIENCE

5+ years across AI governance, model risk, security, responsible AI, or large-scale technology change and adoption. Strength in two of these with a credible path into the third is expected — few candidates will have all of it. Hands-on evaluation experience with generative or agentic systems is strongly preferred over policy-only backgrounds. Working knowledge of the APAC regulatory environment relevant to their market. Practical change and enablement capability with technical audiences and frontline users alike. Able to build trust with sceptical stakeholders and to say no with evidence. Comfortable in a role that is still being defined, in a track with no established internal precedent.

At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well-being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.