Travel & Expense (Assistant Manager)

ADP; Hyderabad; On-site; INR 2,600,000 - 4,200,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking an experienced T&E Policy & Compliance professional to drive end-to-end travel and expense governance across regions. The role requires deep policy interpretation, audits, automation initiatives, and stakeholder collaboration.

You will lead complex audit reviews, guide process improvements, deploy automation, and ensure strong internal controls while supporting knowledge transfer and transition activities.

Qualifications

• Advanced subject matter expertise in Travel & Expense policies, compliance requirements, and governance standards.
• Ability to interpret complex expense scenarios and apply policy consistently.
• Experience identifying compliance risks, control gaps, and trends through audits and data.

Responsibilities

• Develop and maintain advanced expertise in T&E policies, compliance requirements, and governance standards.
• Interpret and apply T&E policies to complex expense scenarios to ensure compliant outcomes.
• Conduct root cause analysis of recurring issues and recommend corrective actions.
• Manage end-to-end T&E audit activities across regions and ensure timely, compliant reviews.
• Provide policy guidance and business recommendations to stakeholders.
• Lead process improvement and automation initiatives to enhance efficiency and controls.

Skills

T&E compliance

Audit

Policy interpretation

Data analytics

Stakeholder management

Process improvement

Education

Master's degree in finance, Accounting, Business Administration

Tools

Concur Expense

Job description

This role is within the T&E Policy & Compliance function supporting North America and other regions as applicable.

The associate will serve as an advanced individual contributor responsible for driving end-to-end T&E compliance, policy interpretation, audit execution, automation initiatives, and transformation programs. The role requires deep expertise in Travel & Expense policies, compliance frameworks, audit methodologies, and expense management systems. The individual will act as a subject matter expert for complex compliance matters, lead process improvement initiatives, support audit automation deployments, and partner with stakeholders to strengthen the overall control environment.

In addition to performing all T&E responsibilities, the associate will provide strategic guidance on policy interpretation, manage complex audit investigations, drive transformation projects, and support process transitions and knowledge transfer activities.

Responsibilities

Policy & Compliance Management

• Develop and maintain advanced subject matter expertise in T&E policies, compliance requirements, and corporate governance standards.
• Interpret and apply T&E policies to complex and ambiguous expense scenarios while ensuring consistent and compliant outcomes.
• Identify compliance risks, control gaps, and emerging trends through audit reviews and data analysis.
• Provide recommendations for policy enhancements and control optimization.

Audit Operations

• Manage and execute end-to-end T&E audit (both pre and post-payment) activities across supported regions.
• Review complex, high-risk, and escalated expense transactions requiring advanced policy interpretation.
• Conduct root cause analysis of recurring compliance issues and recommend sustainable corrective actions.
• Ensure timely and accurate completion of audit reviews while maintaining quality and compliance standards.
• Support internal and external audit requirements related to employee expenses and T&E controls.
• Support employee communication, awareness, and compliance training initiatives.

Stakeholder Management

• Act as the primary escalation point for complex inquiries related to T&E policy and compliance.
• Build strong partnerships with Corp Card, Travel, Procurement, Global Process Owners, and business leaders.
• Deliver policy guidance, compliance insights, and business recommendations to stakeholders.

Process Excellence & Transformation

• Lead process improvement and transformation initiatives focused on enhancing efficiency, compliance, user experience, and cost savings.
• Drive standardization of T&E compliance processes across regions and business units.
• Utilize data analytics and insights to identify opportunities for automation and process optimization.
• Lead or support Business Process Improvement (BPI) initiatives and track resulting benefits.

Audit Automation & Technology

• Support the design, deployment, enhancement, and governance of T&E audit automation tools and compliance monitoring solutions.
• Partner with technology teams and vendors to implement automated audit controls and compliance workflows.
• Leverage automation and analytics to improve audit coverage, risk identification, and operational efficiency.
• Serve as a functional expert for Concur and other T&E audit technologies.

Process Transition & Knowledge Management

• Support process migrations, transitions, and stabilization activities.
• Lead knowledge transfer sessions and develop process documentation, SOPs, training materials, and control frameworks.
• Ensure successful handoff and operational readiness during new process implementations and transitions.
• Promote knowledge sharing and best practices across global teams.

Upstream & Downstream Process Management

• Demonstrate comprehensive understanding of end-to-end T&E processes, including upstream and downstream impacts across Finance, Tax, Compliance, and Reporting functions.
• Assess business impacts of policy exceptions, process changes, and system enhancements.
• Collaborate with cross-functional teams to ensure process alignment and control effectiveness.

Qualifications Required

Education

• Master’s degree in finance, Accounting, Business Administration, or related discipline.

Experience

• Minimum 10 -12 years of experience in Travel & Expense Audit, Policy, Compliance.
• Extensive experience with Concur Expense and related T&E platforms.
• Excellent communications skills (verbal & written) & presentation skills
• Proven experience handling complex audit reviews, compliance investigations, and policy interpretation.
• Hands-on experience in T&E audit automation tool deployment or compliance technology implementations.
• Demonstrated success leading process improvement, transformation, and standardization initiatives.
• Experience managing process transitions, knowledge transfer, and stabilization activities.
• Strong understanding of internal controls, governance, risk management, and compliance frameworks.