Travel And Expense Analyst

Ciel HR; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

Ciel HR is seeking a Travel & Expense administrator based in Bengaluru. The role involves acting as the Concur Expense system administrator, setting up user profiles, training users, and auditing travel expense claims.

You will resolve system issues, ensure process compliance, and provide high-quality service to internal and external stakeholders. Strong English communication and Excel skills are essential.

Qualifications

• Experience with Travel & Expense management systems.
• Proficient in MS Excel, Word and PowerPoint.
• Strong interpersonal and communication skills.
• Working knowledge of Egencia System preferred.
• Corporate Card Administration knowledge preferred.
• Experience with banking application tools.
• Experience with Blackline preferred.
• Bachelor's degree in Commerce or related finance/accounting field.
• Understanding of Travel and Expense modules/domain.
• Excellent English communication and business writing skills.

Responsibilities

• Serve as Concur Expense system administrator.
• Set up new Concur Expense/Travel user profiles and provide user training.
• Process employee expense claims globally - Expense Auditing.
• Provide excellent customer service to internal and external contacts related to T&E inquiries (policies, processes, and systems).
• Communicate system-related issues to Concur Client on a regular basis and assist with troubleshooting and resolution.
• Analyze and manage issues while maintaining control of the process and deliver on commitments.
• Communicate effectively with top management via email and phone.
• Maintain compliance in the process and adhere to standards.

Skills

Travel & Expense management

MS Excel

MS Word

PowerPoint

Interpersonal skills

Communication

Problem solving

Adaptability

Education

Bachelor's degree in Commerce or equivalent experience in finance or accounting

Tools

Egencia System

Corporate Card Administration

Banking application tool

Blackline

Job description

Role & responsibilities

• Serve as Concur Expense system administrator.
• Set up new Concur Expense/Travel user profiles and provide user training on the Concur Expense system.
• Process employee expense claims globally -Expense Auditing
• Provide excellent customer service to internal and external contacts related to T&E inquiries (policies,processes, and systems).
• Communicate system-related issues to Concur Client on a regular basis and assist with troubleshooting and resolution as needed.
• Analyze and manage issues while maintaining control of the process and deliver on commitments.
• Communicate effectively with the top management through emails and phone
• Maintaining compliance in the process and adhering to the standards

Preferred candidate profile

• Must have working knowledge in Travel & Expense management profile
• Must be proficient in PC skills, query, especially MS Excel, Word and Power Point
• Good interpersonal, communication & computer skills
• Working knowledge of Egencia System- preferable
• Corporate Card Administration- preferable
• Working knowledge in Banking application tool
• Experience in Blackline preferable
• Bachelors degree in Commerce or equivalent experience in finance or accounting
• Requires understanding of Travel and Expense modules/domain
• Good command over English, accustomed with business writing and speaking.
• Problem solving skills and critical thinking skills
• Ability to adapt to changing demands and requirements
• 1-2 years of experience in similar role