Travel agentss-English /spanish

assistara; Dadri; On-site; INR 350,000 - 550,000; Full time

Job summary

Assistara Global Services Pvt. Ltd. is seeking fluent English and Spanish-speaking Travel Sales Agents to join our International Travel Sales team in Noida.

The role involves handling inbound inquiries, assisting with travel reservations, and converting opportunities into confirmed bookings while delivering an excellent customer experience. You will work US shifts, target-driven, and maintain accurate booking records.

Qualifications

• 1–2 years of experience in US travel sales or international travel processes.
• Fluency in Spanish and English required.
• Strong communication, sales and customer-handling abilities.
• Willingness to work US shifts from Noida office.

Responsibilities

• Handle inbound calls for travel bookings, inquiries, and reservations.
• Assist customers with airline tickets, hotel bookings, car rentals and cruises.
• Communicate fluently in Spanish and English to understand requirements and provide solutions.
• Convert inquiries into bookings while achieving sales targets.
• Identify upselling and cross-selling opportunities to maximize revenue per booking.
• Maintain accurate booking records and ensure compliance with policies.

Skills

Spanish

English

Sales skills

Customer service

Travel bookings

Inbound calls

US shift

Negotiation

Tools

Amadeus

Galileo

Job description

Location: Sector 136, Noida

Job Type: Full-Time | Work From Office

Process: International Travel - US Market

Shift: US Shift

Language Requirement: Fluency in Spanish and English

About the Role

Assistara Global Services Pvt. Ltd. is looking for fluent English and Spanish-speaking Travel Sales Agents to join our International Travel Sales team. The ideal candidate will be responsible for handling customer inquiries, assisting with travel reservations, and converting sales opportunities into confirmed bookings while delivering an excellent customer experience. Candidates should possess strong communication and sales skills, a customer-centric approach, and the ability to understand travel requirements and recommend suitable solutions across multiple travel services.

• Handle inbound calls from English and Spanish-speaking customers regarding travel bookings, inquiries, and reservations.
• Assist customers with airline ticket bookings, hotel reservations, car rentals, and cruise bookings.
• Communicate fluently in Spanish and English to understand customer requirements and provide appropriate travel solutions.
• Convert customer inquiries into confirmed bookings while achieving individual sales targets.
• Identify upselling and cross-selling opportunities to maximize revenue per booking.
• Handle itinerary modifications, cancellations, rescheduling, and other booking-related queries.
• Explain travel options, pricing, policies, and booking conditions clearly to customers.
• Build strong customer relationships through professional communication and effective sales techniques.
• Maintain accurate booking records and ensure compliance with company policies and quality standards.
• Meet performance expectations related to sales conversion, revenue generation, customer satisfaction, and call quality.
• Minimum 1-2 years of experience in US Travel Sales or an international travel process preferred.
• Fluency in Spanish and English, with strong verbal communication and comprehension skills.
• Strong sales, negotiation, persuasion, and customer-handling abilities.
• Working knowledge of airline reservations, hotel bookings, car rentals, and cruise packages.
• Familiarity with GDS platforms such as Amadeus or Galileo will be an advantage.
• Ability to identify customer needs and recommend relevant travel products.
• Target-oriented mindset with the ability to perform in a fast-paced sales environment.
• Willingness to work US shifts from our Noida office.