Transformation Expert

NIQ for Digital Commerce; Chennai; On-site; INR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking a Business Analyst to join our Chennai delivery hub to partner with Product Managers, Engineering, and business stakeholders for gathering, analysing, and documenting requirements for the Discover platform. You will translate needs into actionable user stories and collaborate across global teams to deliver scalable, data-driven solutions.

In an agile environment, you’ll support requirement elicitation, drive process improvements, and help automate workflows using AI-enabled

Qualifications

• Bachelor’s or Master’s degree in Business; CS/IS/Engineering background is a plus
• 4 to 8 years of experience as a Business Analyst in technology-driven environments
• Strong experience in requirements gathering, business process analysis, and stakeholder management
• Familiarity with NIQ platforms, including Reference data, Input, Discover, and other retail analytics tools
• Good knowledge of Agile/Scrum methodologies and SDLC; exposure to AI tools for automation
• Experience creating user stories, process maps, use cases, and BRDs
• Strong analytical and problem-solving skills; ability to interpret complex data
• Knowledge of SQL and data analysis techniques
• Experience with JIRA, Confluence, Visio, Lucidchart or similar tools

Responsibilities

• Gather, analyse, and document business requirements from multiple stakeholders
• Translate business needs into functional and non-functional requirements, user stories, and acceptance criteria
• Collaborate with Product Owners, Engineering, and QA throughout the SDLC
• Facilitate workshops, elicitation sessions, and stakeholder reviews; analyse processes for automation/efficiency
• Create process flows, business models, wireframes, and documentation
• Perform data analysis to support decision-making and validate outcomes
• Track project progress, manage requirement changes, and support UAT
• Identify risks, dependencies, and opportunities to improve product quality and customer experience

Skills

Requirements gathering

Stakeholder management

Agile/Scrum

SQL knowledge

Data analysis

Analytical thinking

User stories

Cross-functional collaboration

Communication skills

Education

Bachelor’s or Master’s degree in Business or related field

Tools

JIRA

Confluence

Visio

Lucidchart

Job description

Job Description

Business Analyst

Chennai, India

Full-time (Work from office)

Career Site Team: Chennai

Remote : No

Our NielsenIQ Operation teams are driving the evolution of our “Discover” platform, a unified, AI driven, global, open data ecosystem that powers data-driven decision making for clients worldwide. Organizations rely on NielsenIQ’s trusted data and insights to accelerate innovation and business growth. Supporting this platform is a suite of large-scale applications that process millions of records every day.

As a Business Analyst, you will be part of a talented and collaborative team focused on delivering business value through technology and data. In this role, you will partner closely with Product Managers, Engineering teams, and business stakeholders to gather, analyse, and document requirements, streamline business processes, and support the successful delivery of scalable platform solutions. You will play a key role in bridging business needs and technical execution, ensuring alignment across teams and delivering impactful outcomes. Our team operates in an agile environment and is co-located across our Operations hubs in Baroda, Chennai, Gurgaon, Poland, Mexico.

What you’ll do

• Gather, analyse, and document business requirements from multiple stakeholders
• Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria
• Collaborate with Product Owners, Engineering, and QA teams throughout the software development lifecycle
• Facilitate workshops, requirement elicitation sessions, and stakeholder reviewsAnalyse business processes and identify opportunities for automation, optimization, and operational efficiency
• Create process flows, business models, wireframes, and documentation
• Perform data analysis to support decision-making and validate business outcomes
• Track project progress, manage requirement changes, and support user acceptance testing (UAT)
• Proactively identify risks, dependencies, and opportunities to improve product quality and customer experience

We’re looking for people who have

• A Bachelor’s or Master’s degree in Business. Academic background in Computer Science, Information Systems, Engineering, or a related field will be a plus
• 4 to 8 years of experience as a Business Analyst in technology-driven environments
• Strong experience in requirements gathering, business process analysis, and stakeholder management
• Familiarity with NIQ platforms, including Reference data, Input, Discover, and other retail analytics tools, is a strong plus
• Good knowledge of Agile/Scrum methodologies and software development lifecycle (SDLC)
• Good exposure to using AI tools as well as designing solutions that are automated through the use of AI
• Experience creating user stories, process maps, use cases, and business requirement documents (BRDs)
• Strong analytical and problem‑solving skills with the ability to interpret complex data sets
• Good understanding of SQL and data analysis techniques
• Experience working with tools such as JIRA, Confluence, Visio, Lucidchart, or similar platforms
• Excellent written, verbal, and presentation communication skills
• Ability to collaborate effectively with cross-functional and global teams

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job‑related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion