Transfer Agency - Senior Associate

STATE STREET CORPORATION; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

STATE STREET CORPORATION in Mumbai is seeking a Transfer Agency Senior Associate to manage investor subscriptions, redemptions, transfers and switches with strict compliance. You will review daily reports, resolve discrepancies, and escalate complex queries while supporting AML/KYC processes and client onboarding.

You will mentor junior staff, help document SOPs, and contribute to system upgrades, aiming for accurate, timely investor servicing in a regulated environment.

Qualifications

• Bachelor’s degree in Finance, Business, or a related discipline.
• Minimum of 3 years’ experience in transfer agency operations, preferably in a senior or supervisory capacity.
• Strong understanding of fund structures, investor servicing, and regulatory requirements (including AML/KYC).
• Proficient in using transfer agency systems and Microsoft Office applications.
• Excellent attention to detail and organisational skills.
• Effective communication and interpersonal abilities, with a customer-focused approach.

Responsibilities

• Oversee processing of investor subscriptions, redemptions, transfers and switches with compliance.
• Review and authorise daily transaction reports and reconciliations; resolve discrepancies.
• Escalate complex investor queries with prompt, professional resolution.
• Assist in AML/KYC procedures and ongoing monitoring.
• Support onboarding of new funds and clients with internal/external teams.
• Contribute to SOPs and process improvements; mentor junior associates.
• Prepare management reports; participate in system upgrades and testing.

Skills

Attention to detail

Communication

Problem solving

Analytical skills

Regulatory knowledge (AML/KYC)

Education

Bachelor’s degree in Finance/Business or related

Tools

Transfer Agency systems

Microsoft Office

Job description

Who we are looking for:Looking for candidate who will be responsible for create or amend shareholder database in TA system. Candidate should have good verbal & written communication .Preferable location Mumbai. Ready to work in any shift including night shift.Why this role is important to us:The Transfer Agency Senior Associate plays a pivotal role within the investment and funds management sector, ensuring the accurate and efficient administration of investor transactions and records. Reporting to the Transfer Agency Manager, this position involves overseeing daily operations, resolving complex queries, and supporting junior team members.What you will be responsible for:As Senior Associate role you will:Oversee the processing of investor subscriptions, redemptions, transfers, and switches, ensuring all transactions adhere to regulatory and internal compliance standards.Review and authorise daily transaction reports and reconciliations, identifying and resolving discrepancies and exceptions.Act as a point of escalation for complex investor queries, providing prompt and professional resolution.Assist in the implementation and monitoring of anti-money laundering (AML) and know-your-customer (KYC) procedures.Support the onboarding of new funds and clients, liaising with internal departments and third-party service providers.Contribute to the development and documentation of standard operating procedures and process improvements.Mentor and train junior associates, providing guidance and support in their professional development.Prepare and deliver regular management reports, ensuring accuracy and timeliness.Participate in system upgrades, user acceptance testing, and other projects as required.Maintain up-to-date knowledge of relevant regulations, market developments, and best practices.Required Skills and Qualifications :Bachelor’s degree in Finance, Business, or a related discipline.Minimum of 3 years’ experience in transfer agency operations, preferably in a senior or supervisory capacity.Strong understanding of fund structures, investor servicing, and regulatory requirements (including AML/KYC).Proficient in using transfer agency systems and Microsoft Office applications.Excellent attention to detail and organisational skills.Effective communication and interpersonal abilities, with a customer-focused approach.Ability to manage priorities and work under pressure to meet deadlines.Demonstrated problem-solving and analytical skills.About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement