Training Specialist

Niit Learning Systems; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

NIIT Learning Systems is seeking an experienced L&D professional in Gurugram to coordinate end-to-end training programs, manage calendars, and support multiple modalities (virtual, classroom, blended). You will develop and tailor content, deliver behavioral/soft skills programs, and help senior facilitators localize material for regional needs.

The role requires a strong background in adult learning, excellent communication and facilitation skills, and the ability to collaborate across teams to

Qualifications

• Minimum 8-12 years of experience designing and delivering behavioral/soft skills/managerial development/voice and accent programs.
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field.
• Experience with various training modalities (classroom, virtual, blended).
• Experience with using AI for L&D (desirable).

Responsibilities

• Coordinate all aspects of learning programs including training invitations, participant communications, pre-work distribution, and attendance tracking.
• Maintain and publish learning calendars, ensuring programs are promoted and scheduled effectively.
• Support multiple training modalities (virtual, classroom, blended), ensuring all technical and logistical requirements are met.
• Prepare and manage training reports, dashboards, and post-session feedback for stakeholders.
• Partner with internal teams to align sessions with business priorities and escalate operational challenges with solutions.
• Deliver pre-designed behavioural and soft skills programs for entry- and mid-level employees, adapting delivery style to diverse audiences.
• Support senior facilitators in localizing and contextualizing content to meet regional or functional needs.
• Assist in developing microlearning and digital learning assets to enhance program accessibility and learner engagement.
• Manage learning management system (LMS) updates, program enrollments, and reporting.
• Troubleshoot participant issues related to technology, scheduling, or resources.
• Maintain an up-to-date repository of learning materials for trainers and participants.

Skills

Program coordination

Content customization

End-to-end training

Communication skills

Facilitation skills

Relationship building

Training modalities

LMS troubleshooting

Education

Bachelor's degree in HR/BA/OD

Master's degree preferred

Tools

LMS

Job description

Introduction

At NIIT, were transforming the way the world learns, for the better. Thats why the worlds best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce Link for our website About NIIT MTS NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

• Link for our LinkedIn page: https://www.linkedin.com/company/niitmts/mycompany/
• Link for our website: https://www.niit.com/en/learning-outsourcing/

Roles and Responsibilities:

• Coordinate all aspects of learning programs including training invitations, participant communications, pre-work distribution, and attendance tracking.
• Maintain and publish learning calendars, ensuring programs are promoted and scheduled effectively.
• Support multiple training modalities (virtual, classroom, blended), ensuring all technical and logistical requirements are met.
• Prepare and manage training reports, dashboards, and post-session feedback for stakeholders.
• Partner with internal teams to align sessions with business priorities and escalate operational challenges with solutions.

Content Support & Facilitation

• Deliver pre-designed behavioural and soft skills programs for entry- and mid-level employees, adapting delivery style to diverse audiences.
• Support senior facilitators in localizing and contextualizing content to meet regional or functional needs.
• Assist in developing microlearning and digital learning assets to enhance program accessibility and learner engagement.

Learning Technology & Administration

• Manage learning management system (LMS) updates, program enrollments, and reporting.
• Troubleshoot participant issues related to technology, scheduling, or resources.
• Maintain an up-to-date repository of learning materials for trainers and participants.

Experience & Expertise

• Strong track record in program coordination, content customization, and end-to-end training delivery.
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree preferred).
• Minimum 8-12 years of experience designing and delivering behaviorual/soft skills/managerial development/voice and accent programs.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent communication, presentation, and facilitation skills.
• Ability to build strong relationships with participants at all levels of the organization.
• Experience with various training modalities (classroom, virtual, blended learning)
• Background in psychology, organizational behavior, HR, or related field preferred
• Experience with using AI for L&D