Training Specialist

NIIT; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

NIIT is seeking a dynamic Training Specialist to support the delivery and coordination of behavioural and soft skills learning across the organization. The role focuses on enabling growth by ensuring programs run smoothly, supporting content development, and delivering engaging sessions that build essential workplace capabilities.

This role emphasizes coordinating logistics, supporting trainers, delivering predefined modules, and tracking outcomes to demonstrate ROI and impact metrics.

Qualifications

• Advanced degree/experience in psychology, organizational development or related field preferred.
• Experience designing and delivering behavioural/soft skills training.
• Experience partnering with mid- to senior-level stakeholders to align training with business needs.

Responsibilities

• Coordinate logistics for training programs and sessions.
• Support trainers and content development for modules.
• Deliver predefined modules and ensure a high-quality learner experience.
• Track outcomes and report on ROI and impact metrics.

Skills

Program coordination

Content customization

End-to-end training delivery

Education

Bachelor's degree in HR/BA/OD

Master's degree preferred

Tools

LMS

Digital content tools

Virtual delivery platforms

Job description

At NIIT, we're transforming the way the world learns, for the better. That's why the world's best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

• Link for our LinkedIn page: https://www.linkedin.com/company/niitmts/mycompany/
• Link for our website: https://www.niit.com/en/learning-outsourcing/

We're seeking a dynamic Training Specialist who will support the delivery and coordination of behavioural and soft skills learning initiatives across the organization. Think of yourself as an enabler of growth - someone who ensures training programs run smoothly, supports content development, and delivers engaging sessions that help employees build essential workplace capabilities.

This role focuses on coordinating logistics, supporting trainers, delivering pre-defined modules, and ensuring an excellent learner experience while tracking measurable outcomes.

Educational Qualification

• Advanced degree in psychology, organizational development, adult learning, or related field preferred
• Professional certifications (ICF coaching credentials, MBTI, DiSC, Hogan, etc.) highly valued
• Experience partnering with mid- to senior-level stakeholders to align training with business needs.
• Expertise in facilitating behavioral and soft skills programs using blended learning methodologies (classroom, virtual, simulations).
• Proficiency in learning technology platforms (LMS, digital content tools, and virtual delivery platforms).
• Strong program management skills, including the ability to handle multiple large-scale projects simultaneously.
• Competence in training evaluation frameworks and reporting, including analyzing ROI and impact metrics.
• Excellent communication, presentation, and interpersonal skills to engage varied audiences.

Personal Attributes

• Growth mindset with a passion for enabling behavioral transformation.
• High emotional intelligence with strong cultural fluency to work effectively across global contexts.
• Adaptable and solution-focused, with the ability to handle challenges independently.
• Strong ownership of program outcomes with a commitment to continuous improvement.

Experience & Expertise

Strong track record in program coordination, content customization, and end-to-end training delivery.

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree preferred).

Minimum 3-8 years of experience designing and delivering behaviorual/soft skills/managerial development/voice and accent programs.

Strong understanding of adult learning principles and instructional design methodologies.

Excellent communication, presentation, and facilitation skills.

Ability to build strong relationships with participants at all levels of the organization.

Experience with various training modalities (classroom, virtual, blended learning)

Background in psychology, organizational behavior, HR, or related field preferred

Experience with using AI for L&D

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.