Training Coordinator

the Sleep Company; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

The Sleep Company is seeking a Training Coordinator to plan, schedule, and coordinate training programs for its growing retail store network. You will manage training calendars, track attendance, and produce MIS reports to measure coverage and effectiveness.

Based in Mumbai, you will collaborate with store managers and trainers to ensure smooth execution across locations, handle logistics, and support onboarding training for new joiners.

Qualifications

• Graduate in any discipline; HR/L&D specialization preferred.
• 1–3 years of experience in training coordination or HR/L&D support.
• Strong proficiency in MIS/Excel and data reporting.
• Good communication and multitasking skills across multiple store locations.

Responsibilities

• Plan, schedule, and coordinate training programs for retail store employees.
• Maintain training calendars, attendance, and trainer schedules.
• Prepare MIS reports on training coverage and effectiveness.
• Coordinate with store managers and trainers for smooth execution across locations.
• Manage logistics for training venues, materials, presentations, and vendors.
• Track post-training feedback and follow up on action items.
• Maintain training documentation for audits/compliance.
• Support onboarding-related training for new joiners.

Skills

Advanced Excel

MIS reporting

Coordination

Store-level coordination

Education

Graduation degree

Tools

LMS

Excel-based scheduling tools

Job description

About The Sleep Company

The Sleep Company is India's fastest-growing D2C sleep and comfort brand, built on the foundation of patented Smart GRID technology. From the moment we launched, we set out to solve one of the most overlooked aspects of human health: sleep. Today, we are trusted by over 5 lakh happy customers across India, with a product portfolio spanning mattresses, pillows, toppers, and ergonomic seating solutions. We are scaling rapidly across both online and offline channels, with a growing network of experience centres nationwide.

Role Summary

The Training Coordinator will plan, schedule, and coordinate training programs for retail store employees at The Sleep Company. The role involves managing training calendars, tracking attendance, and preparing MIS reports on training coverage and effectiveness. It also requires close coordination with store managers and trainers to ensure smooth execution across store locations.

Key Responsibilities

• Coordinate and schedule training sessions (induction, product, soft skills, sales/retail training) across store locations
• Maintain training calendars, attendance records, and trainer schedules
• Prepare and update MIS reports on training coverage, effectiveness, and completion rates
• Liaise with store managers to identify training needs
• Manage logistics for training programs venues, materials, presentations, and vendor coordination
• Track post-training feedback and follow up on action items
• Maintain accurate training documentation and records for audits/compliance
• Support onboarding-related training for new retail joiners

Requirements

• Graduate in any discipline; HR/L&D specialization preferred
• 1-3 years of experience in training coordination, HR operations, or L&D support
• Strong proficiency in MIS/Excel is a must
• Good communication and coordination skills
• Ability to multitask and manage schedules across multiple store locations
• Prior experience in retail environment is a plus

Skills

• Advanced Excel: pivot tables, VLOOKUP/HLOOKUP, conditional formatting, data validation
• Training MIS reporting attendance %, completion rate, coverage tracking dashboards
• Training calendar/scheduling tools (Excel-based or LMS)
• Cross-location coordination with store managers across multiple stores
• Vendor/trainer coordination and logistics management
• Basic data analysis to flag training gaps or drop-offs