Trading Platform Engineering Intern

SproutsAI; Bengaluru; On-site; INR 223,000 - 446,000; Full time

Job summary

SproutsAI in Bengaluru, Karnataka, is offering a Client Support Analyst Intern role within Customer Engineering for FX & Crypto Trading Technology. This onsite internship-to-hire program welcomes 2026/2027 CS or EC graduates.

You'll start by onboarding clients, testing setups and guiding them to live deployment, then investigate issues from logs and databases, and increasingly automate repetitive tasks with scripts.

Qualifications

• Onboarding clients onto platform and testing setup to go live.
• Able to diagnose issues from logs and databases, involving Engineering when needed.
• Communicating with clients via phone, email and ticketing, keeping proper records.

Responsibilities

• Onboard new clients onto the platform, testing their setup and going live.
• Investigate issues by inspecting logs and databases, escalating to Engineering when needed.
• Interact with clients via phone, email and ticketing; maintain thorough records.

Skills

SQL & Databases

Linux CLI

Networking fundamentals

Python scripting

Education

CS or Electronics & Communication Graduate

Tools

SQL

Python

Linux

Job description

Client Support Analyst Intern, Customer Engineering (FX & Crypto Trading Technology)

Location

Bangalore (onsite)

Campus Hiring 2026, Internship to Hire

We're hiring for a client in the FX space, a company that's been building trading technology for 30+ years.

Who we're looking for

We're ideally considering Computer Science or Electronics & Communication graduates from the 2026 or 2027 batch. This starts as an internship with a stipend, and it converts to a full time role. This is an onsite role based out of Bangalore, not remote or hybrid.

What you'll actually do

• You'll onboard new clients onto the platform, testing their setup and taking them all the way to go live.
• When something breaks, you'll dig into logs and databases to figure out why, and pull in Engineering when you need to.
• You'll be talking to clients directly over phone, email and ticketing, and keeping proper records so nothing falls through the cracks.
• And over time, you'll start automating the repetitive parts of your own job, turning manual checks into scripts and tools.

What we look for

On the technical side, we want people comfortable with SQL and databases, the Linux command line, basic OS concepts, networking fundamentals and enough Python to script things.

Just as important is attitude. Can you stay calm when something's gone wrong and real money is on the line? Do you own a problem until it's actually fixed, not just until you've handed it off? Are you curious enough to ask why something broke, not just how to make it stop? You don't need any finance background. We'll teach you the market.

One more thing we care about: build with AI, don't just use it. Knowing how to prompt well isn't enough anymore. We want people who've actually built something with an LLM, an API integration, a small agent, a side project. It doesn't need to be polished. We just want to hear about it and understand why it worked or didn't.

How the process works

Online assessment, then a problem solving round, then a technical interview, then a final conversation. You'll get time to ask your own questions at every stage.

Location: Bengaluru, Karnataka, India