Trade Relationship Manager-RL SALES-Retail Sales

Kotak Life Insurance; Bengaluru; On-site; INR 400,000 - 800,000; Full time

Job summary

Kotak Life Insurance seeks a Trade Relationship Manager to acquire Current Accounts for international trade, identify markets, and drive trade finance products. The role demands strong sales, negotiation, and customer engagement, with emphasis on AML/KYC compliance and RBI guidelines.

Responsibilities include activation of first trade transactions, achieving NTBs and targets, and smooth handover to branch operations while maintaining SLA adherence.

Qualifications

• Graduation required; 1–3 years in Trade FX and FES within banking preferred.
• Deep knowledge of Trade and FES products.
• Strong sales, negotiation and communication skills.
• Regulatory knowledge including AML/KYC and RBI guidelines; compliance oriented.

Responsibilities

• Acquire quality Current Accounts in international trade.
• Identify target markets and segments.
• Ensure KYC/AML compliance and RBI guidelines.
• Educate customers on rates, charges and product features.
• Achieve NTB and sales targets; promote trade and FES offerings.
• Coordinate handover to branch operations; ensure SLA/TAT adherence.

Skills

Trade Fx

FES products

Sales skills

Negotiation

Communication skills

AML/KYC compliance

Customer engagement

NTB targets

Education

Graduate

Postgraduate preferred

Job description

About The Role

Trade Relationship Manager Job Role:

• Acquire quality Current Accounts Customers who are dealing in International Trade.
• Identify target markets and Segments
• Ensure to follow all compliance and KYC norms while acquiring
• Ensure that the customer is guided regarding rates and charges.
• Commission and Rates to be fixed in the system.
• Activate the first trade transaction.
• Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc.
• Ensure that clients keep high CA AMB values in the accounts opened.
• Generation of Asset leads.
• Smooth handover of the customer to the Branch operations team
• To educate customers regarding Cut off times and follow the SLA s
• Maintain a low cost of acquisition by acquiring bigger value of accounts
• To achieve Business / Income targets
• To have full knowledge of competitor s activities and report those to ASMs
• To coordinate and ensure service delivery happens as per SLAs and TATs
• Acquisition and retention of new customer across all the segments.
• Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines.
• Retention of existing customers base
• Handling customer complaints and escalates the complaints to competent authorities for resolutions.
• Ensure all required documents for the agent empanelment including KYC as per bank s policy are in place for smooth business relationship.
• Deliverance of the required sales pitch for the respective product.
• Timely submission of required reports.
• Execute promotional activities conveyed by ASM/RSM
• Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors.
• Job Requirement: Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product / geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented