Trade Relationship Manager-Branch Banking-Branch Banking

Kotak Life Insurance; Rajkot; On-site; INR 350,000 - 700,000; Full time

Job summary

Kotak Life Insurance in Rajkot seeks a results-driven professional for Trade FX and FES sales. You will acquire CA customers, identify markets, and ensure strict KYC/compliance while guiding customers on rates and product applicability.

The role requires 1–3 years in banking Trade FX/FES, strong domain knowledge, excellent sales and negotiation skills, and the ability to meet NTB and sales targets with robust customer engagement.

Qualifications

• Graduate or postgraduate qualification preferred.
• 1 to 3 years of Trade FX and FES experience in banking.
• Excellent domain knowledge of Trade and FES products.
• Excellent sales skills and client engagement experience.
• Strong negotiation, communication, and problem-solving abilities.

Responsibilities

• Acquire quality Current Accounts customers engaged in international trade.
• Identify target markets and segments and educate customers on rates and charges.
• Ensure compliance and KYC norms, AML/RBI guidelines are followed.
• Coordinate service delivery per SLAs and TATs and handover to operations.
• Drive NTBs and sales targets while maintaining low acquisition costs.
• Educate customers on AML/KYC/RBI changes and product offerings.

Skills

Trade finance knowledge

KYC compliance

Sales skills

Negotiation

Communication skills

AML guidelines

Education

Graduate/PG preferred

Job description

About The Role

Job Role

• Acquire quality Current Accounts Customers who are dealing in International Trade.
• Identify target markets and Segments
• Ensure to follow all compliance and KYC norms while acquiring
• Ensure that the customer is guided regarding rates and charges.
• Commission and Rates to be fixed in the system.
• Activate the first trade transaction.
• Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc.
• Ensure that clients keep high CA AMB values in the accounts opened.
• Generation of Asset leads.
• Smooth handover of the customer to the Branch operations team
• To educate customers regarding Cut off times and follow the SLA\"s
• Maintain a low cost of acquisition by acquiring bigger value of accounts
• To achieve Business / Income targets
• To have full knowledge of competitor\"s activities and report those to ASMs
• To coordinate and ensure service delivery happens as per SLAs and TATs
• Acquisition and retention of new customer across all the segments.
• Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines.
• Retention of existing customers base
• Handling customer complaints and elevate the complaints to competent authorities for resolutions.
• Ensure all required documents for the agent empanelment including KYC as per bank\"policy are in place for smooth business relationship.
• Deliverance of the required sales pitch for the respective product.
• Timely submission of required reports.
• Execute promotional activities conveyed by ASM/RSM
• Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors.
• Result-oriented especially in achieving given NTBs and sales targets.
• Good oral and written communication
• Should be good in strategizing, aggressive but compliance oriented

Job Requirement

• Graduate, PG preferable
• 1 to 3 years of Trade Fx and FES preferably in Banking Industry.
• Excellent Domain knowledge.
• Exhaustive knowledge of Trade and FES products .
• Excellent sales skills.
• Excellent knowledge of client behaviour & engagement in each product / geographic segments
• High energy levels and enthusiasm, should have winning attitudes
• Out of box thinker and creative problem solver.
• Good listener and should possess excellent communication skills.
• Excellent negotiator and smart worker