Trade Relationship Manager-Branch Banking-Branch Banking

Kotak Life Insurance; Coimbatore District; On-site; INR 420,000 - 660,000; Full time

Job summary

Kotak Life Insurance is hiring for a relationship-focused sales role in Trade Finance. You will acquire Current Accounts customers for international trade, identify markets, ensure KYC/compliance, and guide clients on rates.

You will also promote forward contracts, LC/BG/BC, and other FES products while maintaining low acquisition costs and high AMB values. You will activate first trades, generate asset leads, and hand over to branch operations while meeting SLAs and regulatory guidelines.

Qualifications

• Graduate or postgraduate; banking experience preferred.
• Proven sales and client engagement skills.
• Knowledge of Trade Fx and FES products is advantageous.
• Strong communication and negotiation abilities.

Responsibilities

• Acquire quality Current Accounts Customers who are dealing in International Trade.
• Identify target markets and segments.
• Ensure to follow all compliance and KYC norms while acquiring.
• Guide customers regarding rates and charges.
• Commission and rates to be fixed in the system.
• Activate the first trade transaction.
• Explore trade and FES products like Forward Contracts, LC/BG/BC, Travel cards, etc.
• Ensure clients keep high CA AMB values in accounts opened.
• Generation of Asset leads.
• Smooth handover of the customer to the Branch operations team.
• Educate customers regarding Cut off times and SLAs.
• Maintain a low cost of acquisition by acquiring bigger value of accounts.
• Achieve Business / Income targets.
• Know competitor activities and report to ASMs.
• Coordinate and ensure service delivery per SLAs and TATs.
• Acquisition and retention of new customers across segments.
• Keep updated about AML/KYC/RBI guidelines and ensure growth complies with regulations.
• Retention of existing customer base.
• Handle customer complaints and escalate as needed.
• Ensure all required documents for agent empanelment including KYC are in place.
• Deliver the required sales pitch for the respective product.
• Timely submission of required reports.
• Execute promotional activities conveyed by ASM/RSM.
• Plan and organize promotional activities; update RSM on market practices/competitors.
• Be result-oriented; meet NTBs and sales targets.
• Good oral and written communication.
• Strategize aggressively yet compliantly.

Skills

Excellent sales skills

Excellent negotiation

Good listener

Excellent communication skills

Strategizing with compliance

Education

Graduate, PG preferable

Job description

About The Role

Job Role

• Acquire quality Current Accounts Customers who are dealing in International Trade.
• Identify target markets and Segments
• Ensure to follow all compliance and KYC norms while acquiring
• Ensure that the customer is guided regarding rates and charges.
• Commission and Rates to be fixed in the system.
• Activate the first trade transaction.
• Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc.
• Ensure that clients keep high CA AMB values in the accounts opened.
• Generation of Asset leads.
• Smooth handover of the customer to the Branch operations team
• To educate customers regarding Cut off times and follow the SLA\"s
• Maintain a low cost of acquisition by acquiring bigger value of accounts
• To achieve Business / Income targets
• To have full knowledge of competitor\"s activities and report those to ASMs
• To coordinate and ensure service delivery happens as per SLAs and TATs
• Acquisition and retention of new customer across all the segments.
• Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines.
• Retention of existing customers base
• Handling customer complaints and elevate the complaints to competent authorities for resolutions.
• Ensure all required documents for the agent empanelment including KYC as per bank\"policy are in place for smooth business relationship.
• Deliverance of the required sales pitch for the respective product.
• Timely submission of required reports.
• Execute promotional activities conveyed by ASM/RSM
• Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors.
• Result-oriented especially in achieving given NTBs and sales targets.
• Good oral and written communication
• Should be good in strategizing, aggressive but compliance oriented

Job Requirement

• Graduate, PG preferable
• 1 to 3 years of Trade Fx and FES preferably in Banking Industry.
• Excellent Domain knowledge.
• Exhaustive knowledge of Trade and FES products .
• Excellent sales skills.
• Excellent knowledge of client behaviour & engagement in each product / geographic segments
• High energy levels and enthusiasm, should have winning attitudes
• Out of box thinker and creative problem solver.
• Good listener and should possess excellent communication skills.
• Excellent negotiator and smart worker