Trade Finance Production Lead

ANZ Banking Group; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Hybrid work options

Health & wellbeing services

Flexible working options

Diversity & inclusion

Job summary

ANZ Banking Group in Bengaluru seeks a Production Lead in Trade Finance Operations. You will manage BGs and SBLCs issuance, ensuring compliance and timely execution, while delivering high-quality service within SLAs.

You will coach team members, handle multiple priorities, and collaborate across stakeholders to achieve business goals in a fast-paced environment.

Qualifications

• 6+ years in Trade Finance Operations and related controls.
• Hands-on BGs and SBLCs processing with lifecycle management.
• Ability to independently manage end-to-end issuance, amendment, and servicing.
• Strong communication with customers, stakeholders, and cross-functional teams.

Responsibilities

• Oversee issuing and processing Bank Guarantees and SBLCs with accuracy and timeliness.
• Collaborate with internal/external stakeholders to resolve queries and improve outcomes.
• Ensure communications are clear and SLAs are met.
• Maintain regulatory compliance and internal controls.
• Coach teammates to raise productivity and capabilities.

Skills

Trade Finance Operations

BGs & SBLCs processing

End-to-end transaction management

Regulatory compliance

Stakeholder communication

Digital banking platforms

Education

Tools

Core Banking Systems

Automation Tools

Job description

Production Lead-Trade,GCC

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Production Lead, you will be responsible for managing the issuance of Bank Guarantees and Standby Letters of Credit (SBLCs), ensuring compliance with regulatory requirements and bank policies. The role focuses on delivering a seamless customer experience within agreed service timelines while maintaining high-quality output and adherence to Service Level Agreements (SLAs). Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent Role Location: Bengaluru Work Schedule: Flexible Shifts

What will your day look like?

• Managing the issuance and processing of Bank Guarantees (BGs) and Standby Letters of Credit (SBLCs), ensuring accuracy, compliance, and timely execution.
• Delivering exceptional customer service by collaborating with internal and external stakeholders to resolve queries and drive positive customer outcomes.
• Ensuring all customer communications are clear, professional, accurate, and completed within agreed service timelines.
• Monitoring and maintaining compliance with Service Level Agreements (SLAs), regulatory requirements, and internal control standards.
• Providing coaching, guidance, and on-the-job training to team members to enhance productivity, skills, knowledge, and overall capability.
• Effectively managing multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
• Building strong relationships across teams through effective communication, collaboration, and stakeholder engagement to achieve business objectives.

What will you bring?

• A minimum of 6 years' experience in Trade Finance Operations, with a strong understanding of trade finance products, processes, and controls.
• Hands-on experience in processing Bank Guarantees (BGs) and/or Standby Letters of Credit (SBLCs), including transaction lifecycle management.
• Proven ability to independently manage the end-to-end issuance, amendment, and servicing of Bank Guarantee transactions with a high level of accuracy and attention to detail.
• Strong written and verbal communication skills, with the ability to effectively engage and collaborate with customers, stakeholders, and cross-functional teams.
• Sound knowledge of compliance, risk management, and regulatory requirements, ensuring adherence to internal policies, procedures, and industry standards.
• Proficiency in digital banking platforms, operational systems, and automation tools, along with the flexibility to support in all shifts and perform effectively in a fast-paced environment.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone.

Please talk to us about any adjustments you may require to our recruitment process or the role itself.

If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ .