Trade Compliance Services Manager

Haleon; Bengaluru; On-site; INR 2,600,000 - 4,800,000; Full time

Job summary

Haleon is seeking a Trade Compliance Services Manager to ensure global adherence to customs regulations. The role reports to the Trade Compliance Lead and interacts with technology, procurement, supply chain, regulatory teams and external parties.

Responsibilities include supervising a team of advisors, validating HS classifications, COO determinations, and overseeing FTA compliance while driving automation with IT partners.

Qualifications

• Minimum 5 years in trade compliance with strong HTS & FTAs knowledge.
• Understand non-preferential COO determinations and international trade regs.
• Attention to detail with analytical and problem-solving mindset.

Responsibilities

• Manage Data & FTA Advisors and a third-party MSP.
• Review and validate HS classifications and COO determinations.
• Oversee FTA compliance and proper documentation for trade agreements.
• Collaborate with Business Process Owner and Technology Teams to automate HS/COO/FTA processes.
• Support initiatives to integrate tech solutions into compliance workflows.
• Develop training materials and conduct sessions on HS/COO/FTA processes.
• Maintain documentation and generate reports to monitor compliance performance.
• Support the Trade Compliance Center of Excellence with advisory queries.

Skills

Attention to detail

Analytical skills

Problem-solving

Team management

Fluent English

Education

Customs related qualification

Tools

SAP

PowerBI

Global Trade Management

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About The Role

The Trade Compliance Services Manager at Haleon plays a crucial role in ensuring global adherence to customs and trade regulations, minimizing risks such as fines, penalties, and supply chain disruptions. This position is part of the Trade Compliance team and reports to the Trade Compliance Lead. The role is vital for maintaining accurate customs classification data and ensuring compliance with Free Trade Agreements (FTAs) and country of origin determinations. The position involves a substantial understanding of international trade concepts and requires significant interaction with internal teams such as technology, procurement, supply chain, regulatory as well as external parties. Additionally, the role includes supporting initiatives to integrate technology solutions into the daily processes of trade compliance, enhancing efficiency and effectiveness.

Key Responsibilities

• Managing a team of Data & FTA Advisors as well as third-party managed service provider.
• Ensuring Review and validate HS classifications and Country of Origin (COO) determinations to ensure accuracy and compliance.
• Oversee FTA compliance, ensuring proper documentation and eligibility for trade agreements.
• Collaborate with Business Process Owner and Technology Teams to automate and improve HS, COO, and FTA processes.
• Support initiatives to integrate advanced technology solutions into compliance workflows.
• Develop training materials and conduct sessions on HS, COO, and FTA processes and tools.
• Maintain documentation and generate reports to monitor compliance performance and improvements.
• Support the Trade Compliance Center of Excellence with advisory queries and projects.

Essential qualifications and skills

• Minimum of 5 years of experience in trade compliance.
• Strong knowledge of the Harmonized Tariff Schedule (HTS), free trade agreements, non-preferential country of origin determinations and international trade regulations.
• Attention to detail, analytical and problem-solving skills.
• Ability to manage a team and third party service providers.
• Fluency in English (written and verbal).

Preferred

• Customs related qualification (e.g., International Trade Degree, Certified Customs Specialist, Licensed Customs Broker).
• Experience with SAP, PowerBI and Global Trade Management systems.
• Previous line Management experience.
• Strong communication and interpersonal skills.

Job Posting End Date

2026-09-10

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.