Trade Compliance Coordinator

Expeditors; Hyderabad; On-site; INR 550,000 - 900,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Stock Purchase Plan

Training Program

Growth Opportunities

Referral Bonus

Job summary

Expeditors in Hyderabad, India seeks a Trade Compliance Coordinator to support the efficient movement of goods worldwide, ensuring import/export legality and strong regulatory administration.

You will interface with customers and freight forwarders, review shipping documents, monitor compliance, track SLAs, and help drive process improvements while growing regulatory expertise.

Responsibilities

• Build customer relationships and provide excellent customer service.
• Identify issues affecting customer satisfaction and propose solutions.
• Monitor and manage ticketing for customs compliance requests.
• Ensure 100% adherence to laws, regulations and policies.
• Verify shipping documents and invoices for import/export compliance.
• Advise on import/export restrictions and regulatory requirements.
• Track operational metrics and meet SLAs.
• Identify gaps in processes and suggest improvements.
• Stay updated on regulatory requirements and best practices.

Skills

Customer service

Regulatory compliance

Import/Export rules

Ticketing system

Documentation review

Education

Bachelor's degree in Supply Chain

Job description

Summary

The Trade Compliance Coordinator supports the efficient and timely movement of goods worldwide. Ensures legal compliance and provides import/export administration and control within rules and regulations. Interfaces with internal and external customers, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment.

Key Responsibilities

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
• Monitor and manage ticketing system for customs compliance requests and resolve quickly
• Monitor compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements
• Verify and review shipping documents and commercial invoices received for import and export customs purposes are compliant and correct for approval and complete customs exceptions tasks as needed
• Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements related to industry and impacts to supply chain
• Proactively further regional matter expertise and communicate with the teams to ensure continuous awareness and understanding of policies and regulations
• Advise customers on import and export restrictions and customs related matters
• Responsible for daily tracking of operational metrics and meeting SLAs
• Quickly escape issues and keep management up-to-date with work orders and other items as needed
• Identify gaps in current processes and procedures and suggest opportunities for improvement
• Keep up to date on all regulatory requirements and procedures governing the import and export of goods, other government agency requirements, export controls and prohibited and restricted goods, data analytics, emerging tools, and best practices and proactively apply new knowledge to improve processes
• Support the execution of projects and drive and execute assigned individually owned projects, as needed.
• Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams.
• Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed.

Personal Development

• Meets company standards of 52 hours training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus