TQM - HEIC

Larsen & Toubro; Surat; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Larsen & Toubro is seeking an experienced Industrial Engineering and Total Quality Management professional to lead enterprise-wide quality initiatives. The role focuses on integrating IE methods with advanced quality frameworks to optimize plant efficiency and foster a world-class manufacturing culture.

Key responsibilities include implementing TQM models, conducting 5S/WMS audits, and executing continuous improvement projects through IE studies, capacity planning, and value stream mapping.

Qualifications

• Bachelor’s Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.
• 4 to 8 years of core experience in Industrial Engineering and TQM implementation within a manufacturing setup.
• Certified Six Sigma Green/Black Belt or formal training in TPM/Deming/EFQM models is highly preferred.

Responsibilities

• Deploy and sustain business excellence models such as the Deming Prize, EFQM, or equivalent frameworks.
• Lead Workplace Management System (5S/WMS) audits and 5S initiatives to ensure compliance and high standards.
• Plan, execute Red Tag Day activities to eliminate waste and optimize space.
• Conduct time and motion studies, line balancing, and value stream mapping to improve processes.
• Analyze plant layouts, material flow, and manpower utilization to maximize productivity.

Skills

TQM

Industrial Eng

Data Analytics

Problem-Solving

Cross-Functional

Education

Bachelor’s Degree in IE/Production/Mechanical

Tools

QMS

Job description

Job Purpose Drive organizational excellence by leading Total Quality Management (TQM) initiatives, conducting Industrial Engineering (IE) studies, and fostering a culture of continuous improvement. This role integrates traditional IE methodologies with advanced quality frameworks to optimize plant efficiency, eliminate waste, and build a world-class manufacturing culture. Key Responsibilities

1. TQM Framework & Business Excellence Model Implementation

• Deploy and sustain business excellence models such as the Deming Prize, EFQM, or equivalent frameworks.
• Initiative Ownership: Drive and review core TQM pillars including Total Productive Maintenance (TPM), Benchmarking & Milestone tracking, and workplace management systems (WMS).
• Standards Development: Establish, implement, and audit quality standards across the organization to drive operational excellence.

2. Workplace Management & Audits

• WMS Ownership: Lead regular audits for the Workplace Management System (5S/WMS) to ensure compliance and high standards.
• Red Tag Activities: Plan, execute, and monitor "Red Tag Day" activities to systematically eliminate waste and optimize space.
• Corrective Action: Track audit findings and collaborate with department heads to implement sustainable corrective actions.

3. Industrial Engineering Studies Process Optimization

• Conduct comprehensive IE studies including time and motion studies, line balancing, and value stream mapping.
• Capacity Planning: Analyze plant layouts, material flow, and manpower utilization to maximize productivity and reduce costs.

4. TQM Culture, Awareness & Employee Engagement

• Training & Capability: Design and deliver impact-driven awareness sessions on TQM principles and methodologies.
• Active Participation: Implement strategies to ensure high employee engagement and cross-functional participation in quality drives.
• Promotion & Communication: Manage plant-wide TQM publications, newsletters, and knowledge-sharing platforms.
• Competitions & Recognition: Organize intra-unit TQM competitions, case study presentations, and quality circle forums.
• Felicitation Programs: Design and execute evaluation frameworks to reward and felicitate outstanding TQM contributions.

Technical & Digital Competencies

• Data Analytics: Advanced proficiency in MS Excel (macros, pivot tables, complex formulas) for data-driven decision-making.
• Digital Literacy: Strong digital knowledge, including familiarity with industry 4.0 tools, digital audit apps, or quality management software (QMS).
• Problem-Solving: Expert knowledge of root cause analysis tools (8D, Fishbone, 5-Why, Pareto analysis).

Soft Skills & Leadership Attributes

• Excellent Communication Skills: Exceptional verbal, written, and presentation skills to influence stakeholders and train diverse teams.
• Cross-Functional Collaboration: Proven ability to lead, motivate, and collaborate with multi-disciplinary teams.
• Change Management: Resilient problem-solver capable of driving cultural shifts toward continuous improvement.

Qualifications & Experience

• Education: Bachelor’s Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.
• Experience: 4 to 8 years of core experience in Industrial Engineering and TQM implementation within a manufacturing setup.
• Certification: Certified Six Sigma Green/Black Belt or formal training in TPM/Deming/EFQM models is highly preferred.