TQM / Business excellence / TPM TQM Communication and Interpersonal skills
Bachelor of Engineering (BE) Bachelor of Technology (BTech)
Job Description
Job Purpose Drive organizational excellence by leading Total Quality Management (TQM) initiatives, conducting Industrial Engineering (IE) studies, and fostering a culture of continuous improvement. This role integrates traditional IE methodologies with advanced quality frameworks to optimize plant efficiency, eliminate waste, and build a world-class manufacturing culture.
Key Responsibilities
- 1. TQM Framework & Business Excellence Model Implementation: Deploy and sustain business excellence models such as the Deming Prize, EFQM, or equivalent frameworks. Initiative Ownership: Drive and review core TQM pillars including Total Productive Maintenance (TPM), Benchmarking & Milestone tracking, and workplace management systems (WMS). Standards Development: Establish, implement, and audit quality standards across the organization to drive operational excellence.
- 2. Workplace Management & Audits WMS Ownership: Lead regular audits for the Workplace Management System (5S/WMS) to ensure compliance and high standards. Red Tag Activities: Plan, execute, and monitor "Red Tag Day" activities to systematically eliminate waste and optimize space. Corrective Action: Track audit findings and collaborate with department heads to implement sustainable corrective actions.
- 3. Industrial Engineering Studies Process Optimization: Conduct comprehensive IE studies including time and motion studies, line balancing, and value stream mapping. Capacity Planning: Analyze plant layouts, material flow, and manpower utilization to maximize productivity and reduce costs.
- 4. TQM Culture, Awareness & Employee EngagementTraining & Capability: Design and deliver impact-driven awareness sessions on TQM principles and methodologies. Active Participation: Implement strategies to ensure high employee engagement and cross-functional participation in quality drives. Promotion & Communication: Manage plant-wide TQM publications, newsletters, and knowledge-sharing platforms. Competitions & Recognition: Organize intra-unit TQM competitions, case study presentations, and quality circle forums. Felicitation Programs: Design and execute evaluation frameworks to reward and felicitate outstanding TQM contributions. Technical & Digital Competencies Data Analytics: Advanced proficiency in MS Excel (macros, pivot tables, complex formulas) for data-driven decision-making. Digital Literacy: Strong digital knowledge, including familiarity with industry 4.0 tools, digital audit apps, or quality management software (QMS). Problem-Solving: Expert knowledge of root cause analysis tools (8D, Fishbone, 5-Why, Pareto analysis). Soft Skills & Leadership Attributes Excellent Communication Skills: Exceptional verbal, written, and presentation skills to influence stakeholders and train diverse teams. Cross-Functional Collaboration: Proven ability to lead, motivate, and collaborate with multi-disciplinary teams. Change Management: Resilient problem-solver capable of driving cultural shifts toward continuous improvement.
Qualifications & Experience
Education: Bachelor's Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.
Experience: 4 to 8 years of core experience in Industrial Engineering and TQM implementation within a manufacturing setup.
Certification: Certified Six Sigma Green/Black Belt or formal training in TPM/Deming/EFQM models is highly preferred.